Client Performance Manager IV

Are you a highly motivated and results-driven individual looking for a new challenge? Do you have a strong background in managing client relationships and driving performance? If so, we have an exciting opportunity for you as a Client Performance Manager IV at Cox Business. As a leader in our organization, you will be responsible for overseeing the performance of our top clients, ensuring their satisfaction and success. We are seeking a dynamic and experienced professional who is passionate about delivering exceptional service and driving business growth. If this sounds like you, we invite you to apply and join our team at Cox Business.

1. Develop and maintain strong relationships with top clients to ensure their satisfaction and retention.
2. Monitor and analyze client performance data to identify opportunities for improvement and growth.
3. Collaborate with cross-functional teams to develop and implement strategies to drive client success.
4. Act as the main point of contact for top clients, addressing any concerns or issues in a timely and effective manner.
5. Conduct regular performance reviews with clients to discuss progress and identify areas for improvement.
6. Proactively identify and address potential risks to client satisfaction and develop contingency plans.
7. Develop and maintain in-depth knowledge of the company's products and services to effectively support client needs.
8. Act as a leader and mentor to junior team members, providing guidance and support to drive their performance.
9. Stay up-to-date on industry trends and best practices to continually enhance client performance strategies.
10. Collaborate with sales teams to identify new business opportunities and drive revenue growth from existing clients.
11. Prepare and present performance reports to senior management, highlighting key metrics and areas for improvement.
12. Continuously seek ways to improve client satisfaction and retention through innovation and process improvements.
13. Ensure compliance with company policies, procedures, and standards at all times.
14. Represent the company at industry events and conferences to promote our brand and network with potential clients.
15. Foster a positive and collaborative work environment to promote team success and employee engagement.

According to JobzMall, the average salary range for a Client Performance Manager IV in Las Vegas, NV, USA is $91,000 - $117,000 per year. This may vary depending on factors such as the specific company, level of experience, and skills of the individual.

Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.