Business Services Specialist

Welcome to Cox Business, where we are dedicated to providing top-notch business services to our clients. We are currently seeking a highly motivated and detail-oriented Business Services Specialist to join our team. If you have a passion for delivering exceptional customer service and a strong background in business operations, we want you on our team! In this role, you will have the opportunity to work with a diverse group of clients and be a vital part of their success. Join us and be a part of a dynamic and innovative company.

1. Provide exceptional customer service to all clients, ensuring their needs and concerns are addressed in a timely and professional manner.
2. Act as the primary point of contact for clients, handling all inquiries and requests with efficiency and accuracy.
3. Utilize strong knowledge and understanding of business operations to assist clients in finding the best solutions for their specific needs.
4. Collaborate with various departments within the company to ensure seamless delivery of services to clients.
5. Maintain accurate and up-to-date records of all client interactions and transactions.
6. Identify opportunities to improve client satisfaction and make recommendations to management.
7. Stay updated on industry trends and best practices to better understand clients' businesses and provide valuable insights.
8. Support sales and marketing efforts by promoting the company's services and identifying potential new leads.
9. Assist with onboarding and training of new team members to ensure a smooth integration into the company.
10. Contribute to a positive and collaborative team environment, promoting a culture of excellence and continuous improvement.

According to JobzMall, the average salary range for a Business Services Specialist in Phoenix, AZ, USA is between $35,000 and $55,000 per year. However, this can vary depending on the specific industry, company, and level of experience of the individual. Some Business Services Specialists may earn higher salaries if they have advanced degrees or certifications, or if they work for larger, more well-known companies. Additionally, location within the city can also impact salary, with those working in more affluent areas potentially earning higher salaries.

Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.