Auction Support Specialist

Welcome to Cox Business, a leading telecommunications and technology company dedicated to providing exceptional services to our customers. We are currently seeking a highly motivated Auction Support Specialist to join our team and contribute to our success. In this role, you will be responsible for providing expert support to our auction business, ensuring a smooth and efficient process for our customers. If you have a strong understanding of auctions and possess excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity. Join us and be a part of our dynamic and innovative team at Cox Business.

1. Provide expert support to the auction business, ensuring a smooth and efficient process for customers.
2. Monitor and manage auction listings to ensure accuracy and timeliness.
3. Collaborate with internal teams to develop effective auction strategies and campaigns.
4. Act as a liaison between customers and internal teams to resolve any issues or concerns.
5. Conduct research and analyze data to identify industry trends and provide insights for the auction business.
6. Develop and maintain relationships with key clients to ensure customer satisfaction and retention.
7. Communicate auction updates and changes to customers and internal teams in a timely and professional manner.
8. Maintain detailed records of auction transactions and prepare reports for management.
9. Proactively identify and troubleshoot any technical issues related to the auction platform.
10. Continuously improve and optimize auction processes to increase efficiency and customer satisfaction.
11. Stay updated on industry trends and best practices in auctions to provide innovative solutions.
12. Train and mentor new team members on auction processes and procedures.
13. Adhere to company policies and procedures, as well as legal regulations, in all auction activities.
14. Take ownership of customer inquiries and provide prompt and effective solutions.
15. Contribute to a positive and collaborative team environment by sharing knowledge and ideas.

According to JobzMall, the average salary range for a Auction Support Specialist in Baton Rouge, LA, USA is between $35,000 - $45,000 per year. This salary range can vary depending on factors such as the specific company, the individual's level of experience and education, and the demand for this type of role in the job market.

Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.