Cox Business

Auction Support Specialist

Cox Business
Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented and customer-focused individual looking for a dynamic and challenging role in the world of auctions? Look no further! Cox Business is seeking an Auction Support Specialist to join our team. In this role, you will be responsible for providing top-notch support and assistance to our auction clients, ensuring a seamless and successful auction experience. If you have a passion for auctions and possess strong communication and organizational skills, we want to hear from you!

  1. Provide exceptional customer service to auction clients, responding promptly and professionally to all inquiries and concerns.
  2. Assist clients with auction registration, bidding, and payment processes, ensuring accuracy and efficiency.
  3. Coordinate and schedule auction events, including site visits, inspections, and pickup or delivery of auction items.
  4. Maintain accurate and up-to-date records of auction items, bids, and sales transactions.
  5. Collaborate with auction team members to ensure smooth and successful execution of auctions.
  6. Communicate auction policies and procedures to clients, ensuring compliance with all regulations and guidelines.
  7. Conduct research and gather information on auction items, providing accurate descriptions and valuations.
  8. Assist with marketing and promotion of auction events, utilizing various channels such as social media and email campaigns.
  9. Troubleshoot and resolve any issues or discrepancies related to auction transactions.
  10. Provide post-auction support to clients, including coordinating payments and facilitating item pickup or delivery.
  11. Continuously strive to improve the auction experience for clients, identifying and implementing process improvements.
  12. Maintain confidentiality and integrity of all auction-related information.
  13. Stay updated on industry trends and developments, and incorporate best practices into daily tasks.
  14. Collaborate with other departments, such as finance and logistics, to ensure seamless integration of auction processes.
  15. Adhere to company policies and procedures, including safety regulations, at all times.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications

  • Strong Understanding Of Auction Processes And Procedures: The Ideal Candidate Should Have A Thorough Knowledge Of How Auctions Operate And Be Familiar With The Various Roles And Responsibilities Involved In The Process.

  • Excellent Communication Skills: As An Auction Support Specialist, The Candidate Will Be Required To Communicate With A Variety Of Stakeholders, Including Buyers, Sellers, And Auctioneers. Therefore, Strong Communication Skills, Both Written And Verbal, Are Essential For This Role.

  • Attention To Detail: Auctions Involve A Lot Of Paperwork, Contracts, And Financial Transactions. The Candidate Must Have Excellent Attention To Detail To Ensure Accuracy And Avoid Any Errors That Could Impact The Auction Process.

  • Ability To Work Under Pressure: Auctions Can Be Fast-Paced And High-Pressure Environments. The Candidate Should Be Able To Handle The Stress And Stay Focused To Ensure A Successful Auction.

  • Proficient In Auction Software And Technology: Cox Business May Use Specialized Auction Software And Technology For Their Auctions. The Ideal Candidate Should Be Comfortable With Technology And Have Experience Using Auction-Specific Software.

Required Skills

  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Sales Support

  • Teamwork

  • Organization

  • Problem-Solving

  • Technical Knowledge

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Auction Support Specialist in Phoenix, AZ, USA is between $35,000 - $55,000 per year. This can vary depending on the specific company, experience level, and skills of the individual. Some companies may also offer commission or bonuses on top of the base salary.

Additional Information
Cox Business is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 6th, 2023
Apply BeforeJune 21st, 2025
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About Cox Business

Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.

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