Covenant Transportation

Service Desk Technician

Covenant Transportation

400 Birmingham Hwy, Chattanooga, TN 37419, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

The Service Desk Technician (SDT) provides technical guidance and assistance to the staff, clients or customers. SDT is regarded as a trouble-shooter who understands all types of computer problems and provides technology for the hardware, software and the systems. SDT assures an uninterrupted work process and advises how the output can be maximized. Installation of computer software and hardware. Perform Virus on-demand scanning on customer computers. Monitor health of computer hardware. Responsible for Active Directory, TMW Security, AS400 security, Great Plains security, and other application security settings at discretion of Service Desk Manager. Help to define and execute ongoing customer hardware administration and maintenance plans, procedures, and operations.

Where is this job?
This job is located at 400 Birmingham Hwy, Chattanooga, TN 37419, USA
Job Qualifications
  • Demonstrated knowledge of Windows operating systems and desktop products.

  • Ability to work with hardware/software service and technical support vendors.

  • 3 years Computer/Software Administrator on a medium sized network of thin client and desktop systems

Required Skills
  • Time Management

  • MS Excel

  • Data Manipulation

  • Root Cause Analysis

  • Troubleshooting skills

  • Change management skills

Soft Skills
  • Process Improvement

  • Results Oriented

  • Verbal communication

  • written communication

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Service Desk Technician in 400 Birmingham Hwy, Chattanooga, TN 37419, USA is between $19,000 and $37,000. This range is based on salaries reported by users on the JobzMall website. The salary range may also vary depending on the type of company and the experience of the Service Desk Technician.

Additional Information
Covenant Transportation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 10th, 2020
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Covenant Transportation

Covenant Transport, Inc. is a truckload carrier headquartered in Chattanooga, Tennessee and is the expedited specialist of publicly traded parent company Covenant Transportation Group and doing business as Covenant Transport Services.

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