Patient Service Support

Covenant Health Care is looking for an experienced, passionate, and patient-oriented individual to join our Patient Service Support team. As a Patient Service Support, you will be responsible for providing excellent customer service to our patients and helping to ensure their experience with our health care facility is a positive one. The ideal candidate should have a minimum of two years of experience in customer service in a health care setting, excellent organizational and communication skills, and the ability to remain calm and courteous in the face of challenging situations. The successful candidate should also be able to work independently and take initiative when needed. If this sounds like the perfect job for you, we look forward to receiving your application!

Responsibilities:

1. Provide excellent customer service to patients to ensure a positive experience with our health care facility.
2. Demonstrate strong organizational and communication skills.
3. Remain calm and courteous in challenging situations.
4. Work independently and take initiative when needed.
5. Maintain two years of experience in customer service in a health care setting.
6. Assist patients with inquiries and provide accurate information.
7. Follow up with patients to ensure satisfaction with care.
8. Follow all protocols and procedures for patient care.
9. Document patient interactions in a timely manner.

According to JobzMall, the average salary range for a Patient Service Support in Saginaw, MI, USA is around $28,000 to $38,000 annually. This range may vary depending on the experience and qualifications of the individual.

Hospital - Covenant HealthCare in Saginaw, Michigan, offers a full range of medical services to those in the Great Lakes Bay Region and beyond.