Covance-Labcorp

Patient Service Center Site Coordinator/Lead Phlebotomist-Boynton Beach

Covance-Labcorp

Boynton Beach, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a leadership role in the healthcare industry? Are you passionate about providing exceptional patient care and ensuring the smooth operation of a medical facility? If so, we have an exciting opportunity for you as a Patient Service Center Site Coordinator/Lead Phlebotomist at our Boynton Beach location within the Covance-Labcorp family. As a leader in the healthcare industry, we are seeking a highly skilled and experienced individual to oversee our patient service center and lead a team of phlebotomists. If you possess strong leadership skills, excellent communication abilities, and have a background in phlebotomy, we encourage you to apply for this position.

  1. Oversee the daily operations of the patient service center at the Boynton Beach location.
  2. Lead a team of phlebotomists, providing guidance, support, and training as needed.
  3. Ensure exceptional patient care by monitoring and maintaining high-quality standards.
  4. Maintain a safe and clean working environment in accordance with healthcare regulations and company policies.
  5. Schedule and assign tasks to phlebotomy staff, ensuring appropriate coverage and efficient workflow.
  6. Monitor and report on the performance of the patient service center, making recommendations for improvements as needed.
  7. Collaborate with other departments to ensure seamless and efficient operations.
  8. Handle and resolve any patient or staff complaints or issues in a timely and professional manner.
  9. Conduct regular audits to ensure compliance with company and industry standards.
  10. Develop and maintain relationships with healthcare providers in the community to promote the services of the patient service center.
  11. Stay up-to-date with industry developments and best practices to continuously improve the patient service center.
  12. Maintain accurate records and documentation related to the patient service center, including patient information, inventory, and supplies.
  13. Perform phlebotomy duties as needed, including specimen collection and processing.
  14. Adhere to all safety protocols and procedures to ensure the well-being of patients and staff.
  15. Act as a role model for the phlebotomy team, demonstrating professionalism, empathy, and excellent customer service.
Where is this job?
This job is located at Boynton Beach, FL, USA
Job Qualifications
  • Minimum Of 3 Years Experience In A Healthcare Setting, Preferably In A Patient Service Center Or Laboratory Environment.

  • Certification As A Phlebotomist Through A Recognized Organization (E.g. Ascp, Amt).

  • Strong Leadership Skills And Experience Managing A Team Of Phlebotomists.

  • Excellent Customer Service Skills And Ability To Communicate Effectively With Patients, Healthcare Professionals, And Laboratory Staff.

  • Proficiency In Computer Systems And Electronic Medical Records, With A Strong Attention To Detail And Accuracy.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Leadership

  • customer service

  • Quality Control

  • Medical Terminology

  • Teamwork

  • Organization

  • Problem-Solving

  • Phlebotomy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Service Center Site Coordinator/Lead Phlebotomist-Boynton Beach in Boynton Beach, FL, USA is $45,000 to $55,000 per year. This range may vary depending on the specific company, location, and level of experience of the individual.

Additional Information
Covance-Labcorp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Covance-Labcorp

Covance Inc. is a contract research organization headquartered in Princeton, New Jersey, providing nonclinical, preclinical, clinical and commercialization services to pharmaceutical and biotechnology industries. The company is owned by LabCorp and employs more than 50,000 people in over 60 countries. In 2014, Laboratory Corporation of America- Labcorp, purchased Covance.

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