Covance-Labcorp

Customer Service Program Specialist

Covance-Labcorp

10300 Campus Point Dr, San Diego, CA 92121, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you a self-starter who knows how to take initiative in your daily work? Serve as the customer’s primary point of contact to facilitate operational and reimbursement support. Work with medical insurance companies to determine if patients are eligible for their treatment. Handle calls, track communications and raise issues based on established procedures. Request products and track shipments with our partner distributors. Educate patients on their available products and options for insurance.

Where is this job?
This job is located at 10300 Campus Point Dr, San Diego, CA 92121, USA
Job Qualifications
  • Four or more years of healthcare or customer service work experience

  • One or more years of customer service, volunteering, or other customer-facing experience

Required Skills
  • Data Analysis

  • Time Management

  • Customer Service skills

Soft Skills
  • Multitasking

  • Process Improvement

  • Detail Oriented

  • Communication Skills

  • self-directed

Compensation

According to JobzMall, the average salary range for a Customer Service Program Specialist in 10300 Campus Point Dr, San Diego, CA 92121, USA is between $29,000 and $53,000 per year. This range can vary depending on experience level, job responsibilities, and other factors.

Additional Information
Covance-Labcorp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 29th, 2021
Apply BeforeMay 22nd, 2025
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About Covance-Labcorp

Covance Inc. is a contract research organization headquartered in Princeton, New Jersey, providing nonclinical, preclinical, clinical and commercialization services to pharmaceutical and biotechnology industries. The company is owned by LabCorp and employs more than 50,000 people in over 60 countries. In 2014, Laboratory Corporation of America- Labcorp, purchased Covance.

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