Client Specialist

Welcome to Covance-Labcorp - a global leader in providing innovative solutions to advance healthcare. We are currently seeking a highly motivated and dedicated Client Specialist to join our team. As a Client Specialist, you will play a crucial role in building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. Your exceptional communication and organizational skills, combined with your passion for providing exceptional customer service, will make you an integral part of our team. Join us in making a difference in the world of healthcare.

• Build and maintain strong relationships with clients by providing exceptional customer service.
• Understand and anticipate clients' needs to ensure their satisfaction and retention.
• Communicate effectively with clients via phone, email, and in-person meetings.
• Collaborate with internal teams to ensure timely and accurate delivery of services to clients.
• Act as a liaison between clients and internal departments, addressing any concerns or issues that may arise.
• Provide support and assistance to clients, answering questions and resolving problems in a timely and professional manner.
• Maintain accurate records of client interactions and transactions.
• Keep up-to-date with industry trends, products, and services to better serve clients.
• Proactively identify opportunities to upsell or cross-sell services to clients.
• Participate in training and professional development opportunities to enhance job knowledge and skills.
• Represent the company in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Client Specialist in Morrisville, NC, USA is $40,000-$55,000 per year. This may vary depending on factors such as the employer, the candidate's level of experience, and the specific job responsibilities. Some employers may also offer additional benefits such as bonuses, commissions, and healthcare benefits.

Covance Inc. is a contract research organization headquartered in Princeton, New Jersey, providing nonclinical, preclinical, clinical and commercialization services to pharmaceutical and biotechnology industries. The company is owned by LabCorp and employs more than 50,000 people in over 60 countries. In 2014, Laboratory Corporation of America- Labcorp, purchased Covance.