Floor Manager

At COS, we are looking for an experienced Floor Manager who is passionate about delivering exceptional customer service and creating an inviting shopping experience. In this key role, you will be responsible for overseeing the daily operations of the store, ensuring that all team members adhere to company policies and procedures, and ultimately contributing to the growth of our brand.The ideal candidate has at least 3 years of retail leadership experience and a proven track record of successfully managing a team in a fast-paced environment. You must be customer-focused and have excellent communication and organizational skills. You should also be a creative problem-solver who can keep the store running smoothly and efficiently while maintaining the highest level of customer service.If you have a passion for fashion and a commitment to excellence, we invite you to apply for this exciting opportunity at COS!

Responsibilities:

1. Oversee the daily operations of the store, ensuring that all team members adhere to company policies and procedures.
2. Train and motivate team members to provide exceptional customer service.
3. Monitor customer service and take appropriate steps to ensure customer satisfaction.
4. Work with the management team to develop and implement strategies to increase sales and profitability.
5. Create a positive and vibrant shopping experience for customers.
6. Manage inventory levels and stock replenishment.
7. Monitor store performance and take corrective action as necessary.
8. Handle customer inquiries and complaints in a professional manner.
9. Ensure compliance with all safety and security guidelines.
10. Develop and maintain relationships with key vendors and suppliers.

According to JobzMall, the average salary range for a Floor Manager in London, UK is £23,000 to £30,000 per year.

COS is a fashion brand that offers modern, functional, and considered design for both women and men. The brand was launched in 2007 and has since opened stores worldwide. Each store is placed in a carefully considered location with a design concept that preserves the building's original features while creating a modern gallery space for their collections. COS is known for favoring style over fashion and creating timeless designs that live beyond the season. They merge traditional methods with new techniques and innovative fabrics to create fashion pieces that look and feel both classic and modern. Attention to detail is shown in every garment, and the collections are inspired by a wide breadth of influences. COS places a high value on its employees and aims to provide an environment where everyone feels appreciated and valued. The company celebrates individual differences and recognizes the contribution that all colleagues make, regardless of their background. A career at COS is fast-paced, but the company encourages initiative and ambition and provides opportunities for growth and development.