Floor Manager

At COS, we are looking for an experienced, detail-oriented and customer-focused Floor Manager to join our team. You will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and providing leadership and direction to our staff.We are seeking a passionate individual with outstanding organizational and interpersonal skills. The successful candidate will have proven experience in the retail industry, a passion for providing excellent customer service, and an eye for detail. Our ideal Floor Manager is a team player with strong problem-solving skills and the ability to work in a fast-paced environment.If you have a proven track record of leading successful teams and driving sales, we want to hear from you!

Responsibilities:

1. Oversee daily operations of the store, ensuring excellent customer service.
2. Provide leadership and direction to staff, ensuring goals are met.
3. Monitor sales performance and take corrective action as needed.
4. Manage inventory levels and ensure accuracy of product displays.
5. Handle customer complaints and inquiries in a professional and timely manner.
6. Foster a positive work environment and motivate staff to achieve the highest standards of customer service.
7. Ensure store is compliant with all relevant safety and security regulations.
8. Develop creative strategies to promote store growth and increase sales.
9. Monitor store staff performance, provide feedback, and take corrective action when needed.
10. Maintain up-to-date knowledge of products and services offered in the store.

According to JobzMall, the average salary range for a Floor Manager in New York, NY, USA is $40,000 - $90,000 per year. The range varies depending on the experience and qualifications of the individual. Additionally, the salary range may vary depending on the specific company and industry.

COS is a fashion brand that offers modern, functional, and considered design for both women and men. The brand was launched in 2007 and has since opened stores worldwide. Each store is placed in a carefully considered location with a design concept that preserves the building's original features while creating a modern gallery space for their collections. COS is known for favoring style over fashion and creating timeless designs that live beyond the season. They merge traditional methods with new techniques and innovative fabrics to create fashion pieces that look and feel both classic and modern. Attention to detail is shown in every garment, and the collections are inspired by a wide breadth of influences. COS places a high value on its employees and aims to provide an environment where everyone feels appreciated and valued. The company celebrates individual differences and recognizes the contribution that all colleagues make, regardless of their background. A career at COS is fast-paced, but the company encourages initiative and ambition and provides opportunities for growth and development.