People Operations Retail Specialist

Welcome to Columbia Sportswear, where we are passionate about providing high-quality outdoor gear to our customers. We are currently seeking a dedicated and driven People Operations Retail Specialist to join our team. This role will play a crucial part in supporting our retail operations and ensuring that our employees are well-equipped to deliver exceptional service to our customers. If you are a people-oriented individual with a strong understanding of retail operations and a desire to make a positive impact, we encourage you to apply. As a company, we value diversity, inclusivity, and continuous learning, and we are looking for someone who shares these values. Join us and be a part of our team as we continue to grow and thrive in the outdoor retail industry.

1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
2. Train and onboard new retail employees, ensuring they have a thorough understanding of company policies and procedures.
3. Develop and implement training programs for existing retail employees to enhance their knowledge and skills.
4. Monitor and maintain employee schedules to ensure adequate staffing levels for all shifts.
5. Conduct regular performance evaluations and provide feedback to retail employees to promote growth and development.
6. Serve as a point of contact for retail employees, addressing any questions or concerns they may have.
7. Collaborate with store managers to identify and address any staffing or operational issues.
8. Keep updated on industry trends and best practices in retail operations to continuously improve processes and procedures.
9. Assist in the recruitment and hiring process for retail positions, ensuring a diverse and inclusive workforce.
10. Promote a positive and inclusive work environment by fostering a culture of diversity, respect, and continuous learning.
11. Manage and maintain employee records and ensure compliance with all relevant employment laws and regulations.
12. Collaborate with other departments, such as human resources and finance, to ensure smooth operations and effective communication.
13. Act as a brand ambassador for Columbia Sportswear, promoting our values and mission to both employees and customers.
14. Participate in special projects and initiatives as assigned by leadership.
15. Continuously evaluate and improve people operations processes to increase efficiency and effectiveness.

According to JobzMall, the average salary range for a People Operations Retail Specialist in Portland, OR, USA is $55,000-$65,000 per year. This may vary depending on factors such as the specific company, level of experience, and education.

The Columbia Sportswear Company is a company that manufactures and distributes outerwear, sportswear, and footwear, as well as headgear, camping equipment, ski apparel, and outerwear accessories. It was founded in 1938 by Paul Lamfrom, the father of Gert Boyle.