Cole Haan

Frequently Asked Questions about Cole Haan Careers

Looking for more information about Cole Haan, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What kind of skills and experience are you looking for in a prospective candidate for a position at Cole Haan?

We are looking for candidates with strong interpersonal and communication skills, a customer service focus, and an ability to work in a fast-paced environment. Candidates should have experience working in the retail/fashion industry, a strong knowledge of current trends, and the ability to effectively communicate with customers and colleagues. Additionally, ideal candidates should have the ability to effectively use technology and social media platforms to provide superior customer service.

How diverse is Cole Haan's workforce?

Cole Haan does not publicly disclose information about its workforce diversity.

In which countries does Cole Haan have stores?

Cole Haan stores can be found in the United States, Canada, China, Japan, Singapore, South Korea, Taiwan, Hong Kong, Macau, Thailand, Malaysia, India, the Philippines, Dubai, Kuwait, Qatar, Saudi Arabia, Bahrain, Colombia, Ecuador, Peru, and Costa Rica.

In which US cities does Cole Haan have stores?

Cole Haan has stores in many cities in the United States, including Los Angeles, New York, San Francisco, Chicago, Boston, Dallas, Washington D.C., Miami, Atlanta, Houston, Seattle, Austin, and Philadelphia.

What is Cole Haan?

Cole Haan is an American luxury lifestyle brand, founded in Chicago in 1928, that designs and markets men's and women's apparel, accessories, and footwear. The company is known for its professional and sophisticated designs, and for its commitment to craftsmanship and quality.

Do you have any tips for applying for a position at Cole Haan?

1. Research the company and the position you are applying for and tailor your cover letter and resume to reflect this knowledge. 2. Showcase your experience, skills, and qualifications that are most relevant to the job and the company. 3. Demonstrate your enthusiasm and passion for the job and the company. 4. Follow up with the company after you have applied. 5. Prepare for the interview by researching the company and anticipating potential questions. 6. Be prepared to discuss your past experiences and how they relate to the position. 7. Demonstrate confidence and enthusiasm during the interview. 8. Provide concrete examples when possible to illustrate your skills and qualifications. 9. Ask questions to show your interest in the position and the company. 10. Send a thank you note after the interview.

What is the interview process like at Cole Haan?

The interview process at Cole Haan typically begins with a phone or video interview with the hiring manager. This is followed by an in-person interview with the hiring team. Depending on the position, there may also be a skills assessment and additional interviews. Throughout the process, the interviewer will be looking to get a better understanding of your qualifications, your interest in the role, and your motivation to succeed.

Do you offer any benefits to employees at Cole Haan?

Yes, Cole Haan offers a variety of benefits to its employees, including medical, vision and dental insurance, flexible spending accounts, life and disability insurance, 401(k) retirement savings plans, paid time off, employee discounts, and more.

Do you offer any work-from-home opportunities at Cole Haan?

At this time, Cole Haan does not offer any work-from-home opportunities. However, we do offer flexible hours and the opportunity to work remotely from our offices when needed.

What is the typical work schedule for a position at Cole Haan?

The typical work schedule for a position at Cole Haan will vary depending on the specific role and location. Generally, most Cole Haan employees work full-time (40 hours per week). Hours of operation may vary by store, but typically stores are open from 10am to 8pm Monday through Saturday and 11am to 6pm on Sundays.

Do you offer any relocation assistance for employees at Cole Haan?

Cole Haan does not offer any relocation assistance for employees. However, they do provide a relocation assistance program for new employees who are relocating from outside of the local area. This program provides reimbursement for certain expenses associated with relocation, such as moving expenses and temporary living expenses.

How often do you offer promotions at Cole Haan?

Promotions vary throughout the year and may vary by location. Cole Haan typically offers promotions during special holidays and seasonal sales. For the latest promotions, please check Cole Haan's website or sign up for their mailing list.

What is the average length of employment at Cole Haan?

The average length of employment at Cole Haan is 3.5 years.

Do you offer any employee incentive programs at Cole Haan?

Yes, Cole Haan offers several employee incentive programs, such as a quarterly incentive program, a sales incentive program, and an employee referral program.

What kind of support do you provide to employees at Cole Haan?

At Cole Haan, we strive to create an environment where our employees feel supported and encouraged to reach their goals. We offer a wide range of support services, including a comprehensive benefits package, free professional development opportunities, flexible work hours, and a variety of wellness programs. Additionally, we provide a supportive and collaborative corporate culture to help our employees succeed.

Do you offer any employee discounts at Cole Haan?

No, Cole Haan does not offer any employee discounts at this time.

What types of roles are available at Cole Haan?

Roles at Cole Haan include retail sales associates, visual merchandisers, store managers, district and regional managers, digital marketing and ecommerce specialists, apparel and footwear designers, product development and sourcing specialists, customer service agents, inventory analysts, finance and accounting professionals, human resources professionals, and IT and logistics experts.

What is the onboarding process like at Cole Haan?

At Cole Haan, the onboarding process begins with an introduction to the company's mission, values, and policies. This typically includes a review of the employee handbook and other relevant company documents. After this, new hires are introduced to their team, given a tour of the workplace, and provided with the necessary tools and resources to do their job. They also receive a comprehensive training program that covers the tools and processes necessary for their role. Finally, new hires are provided with feedback and coaching from their managers to ensure a smooth transition into their new role.

What opportunities are there for professional growth at Cole Haan?

Cole Haan offers a wealth of opportunities for professional growth. Professional development opportunities range from in-house training and coaching to external seminars and conferences. Cole Haan also offers employees access to global learning opportunities, career coaching, and mentoring programs. The company also provides tuition reimbursement for employees who wish to pursue higher education, as well as a generous employee discount program for those who wish to purchase Cole Haan products.

Do you offer any tuition reimbursement programs for employees at Cole Haan?

Cole Haan does not offer any tuition reimbursement programs for employees.