Agriculture Equipment Tech Support Specialist

At CNH Industrial, we are looking for a motivated and experienced Agriculture Equipment Tech Support Specialist to join our team. Our ideal candidate will have a combination of technical, communication, and problem-solving skills to provide excellent customer service and support.To be successful in this position, you should have a degree in an IT-related field and experience working with agricultural equipment. You should also have a thorough understanding of computer hardware, software, and networking. Excellent communication and customer service skills are also required.If you are passionate about technology, have a customer-oriented mindset, and are looking for a new challenge, we want to hear from you!

Responsibilities:

1. Provide technical support to customers, responding to their inquiries related to agricultural equipment.
2. Diagnose and troubleshoot hardware and software issues in agricultural equipment.
3. Install, maintain, and repair agricultural equipment.
4. Test and evaluate new agricultural equipment.
5. Monitor customer satisfaction and make necessary improvements.
6. Keep up to date with the latest technology and agricultural trends.
7. Maintain records of customer service interactions.
8. Provide detailed reports on customer service metrics.
9. Develop and maintain relationships with customers.
10. Develop educational materials and tutorials for customers.

According to JobzMall, the average salary range for a Agriculture Equipment Tech Support Specialist in Scottsdale, AZ, USA is $54,000- $78,000 per year. This range is based on factors such as experience, location, and employer.

CNH Industrial NV designs, produces and sells agricultural equipment and commercial vehicles. It manufactures and sells trucks, commercial vehicles, buses, special vehicles, agricultural and construction equipment; and supplies engines and transmissions for marine applications. The company operates its business through four segments: Agricultural Equipment, Construction Equipment, Trucks & Commercial Vehicles and Powertrain.