Cloudflare

Technical Support Engineer

Cloudflare
Seattle, WA 98164, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Where is this job?
This job is located at Seattle, WA 98164, USA
Job Qualifications

  • Fundamental understanding how the Internet works (OSI Model)

  • Fundamental understanding of what a proxy is, how it works, and configurations involved

  • 2-4 years experience working within a Technical/Customer Support team

  • Experience writing scripts is required

  • Hands-on experience with Linux/Mac/Windows Operating Systems

Required Skills

  • Javascript

  • Python

  • Time Management

  • Bash

  • Troubleshooting DNS

  • Installing and configuring web servers

Soft Skills

  • Process Improvement

  • Results Oriented

  • Self-Driven

  • Communication Skills

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Technical Support Engineer in Seattle, WA 98164, USA is $58,000 to $90,000 per year. This range can vary depending on the size and scope of the employer, the candidate's experience, and other factors.

Additional Information
Cloudflare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 9th, 2020
Apply BeforeJune 9th, 2026
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About Cloudflare

Cloudflare, Inc. is a US company that provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services, sitting between the visitor and the Cloudflare user's hosting provider, acting as a revers...

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