Senior Renewals Account Manager

Are you a driven and experienced sales professional with a passion for client retention and relationship building? Do you thrive in a fast-paced and dynamic environment? Cloudflare is seeking a Senior Renewals Account Manager to join our growing team! As a key member of our sales team, you will play a vital role in driving and managing the renewals process for our enterprise clients. We are looking for a highly organized and proactive individual with excellent communication skills and a deep understanding of the technology industry. If you are a self-starter who is motivated by achieving targets and providing top-notch customer service, we want to hear from you!

1. Manage and drive the renewals process for enterprise clients.
2. Build and maintain strong relationships with clients to ensure high levels of client retention.
3. Proactively identify opportunities for upselling and cross-selling to existing clients.
4. Collaborate with the sales team to develop and execute strategies for renewals and upselling.
5. Monitor and forecast renewal revenue and identify potential risks in the renewals pipeline.
6. Communicate effectively with clients to understand their needs and provide tailored solutions.
7. Stay updated with industry trends and technology developments to better serve clients.
8. Develop and maintain a deep understanding of Cloudflare's products and services.
9. Utilize CRM systems to track and manage client information and renewals data.
10. Work closely with cross-functional teams, including customer success and product, to ensure a seamless renewals process.
11. Meet or exceed individual and team targets for renewals and upsells.
12. Provide exceptional customer service and support to clients throughout the renewals process.
13. Continuously seek opportunities to improve and optimize the renewals process.
14. Represent Cloudflare at industry events and conferences to promote our products and services.
15. Adhere to company policies and procedures, including ethical standards and compliance regulations.

According to JobzMall, the average salary range for a Senior Renewals Account Manager in Lisbon, Portugal is between €40,000 - €60,000 per year. This can vary depending on the specific company, industry, and individual's experience and qualifications.

Cloudflare, Inc. is a US company that provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services, sitting between the visitor and the Cloudflare user's hosting provider, acting as a revers...