Security Operations Support Engineer

Security Operations Engineers analyse threats, make detailed and informed suggestions for mitigation and may need to implement mitigation strategies directly on behalf of the customer. They will also provide attack reporting beyond Cloudflare’s self-service reports. Monitor and react to alerts to identify attacks. Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable. Work with Engineering and Product teams to improve the products and tools. Communicate with customers via chat, email, and phone. Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation. Manage and configure security monitoring tools. Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious.

According to JobzMall, the average salary range for a Security Operations Support Engineer in 101 Townsend St, San Francisco, CA 94107, USA is between $94,509 and $152,917. This range may vary depending on the candidate's qualifications, experience, and the company's salary range for this position.

Cloudflare, Inc. is a US company that provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services, sitting between the visitor and the Cloudflare user's hosting provider, acting as a revers...