Network Operations Center Analyst
At Cloudflare, we are on a mission to help build a better internet. As a Network Operations Center Analyst, you will play a crucial role in ensuring our global network operates at peak performance. We are looking for a highly motivated individual with a strong technical background and a passion for problem-solving. If you thrive in a fast-paced environment and have a knack for troubleshooting complex network issues, we want you on our team. Join us and be a part of shaping the future of the internet.
- Monitor and maintain the performance and availability of Cloudflare's global network to ensure it operates at peak performance.
- Troubleshoot and resolve complex network issues in a timely and efficient manner.
- Collaborate with cross-functional teams to identify and implement solutions to improve network performance.
- Utilize various network monitoring tools to proactively identify and prevent potential network issues.
- Maintain and update network documentation and procedures to ensure accurate and efficient troubleshooting processes.
- Identify trends and patterns in network data to make recommendations for network improvements.
- Stay current with industry trends and developments in network technologies to continuously improve network operations.
- Participate in an on-call rotation to provide 24/7 support for network issues.
- Communicate network outages and performance issues to internal teams and external customers.
- Implement and maintain security protocols and procedures to protect the network from cyber threats.
- Identify opportunities for automation and streamlining of network operations processes.
- Mentor and train junior team members on network operations best practices.
- Adhere to company and industry standards and regulations related to network operations.
- Contribute to the overall mission of building a better internet by ensuring the reliable and efficient operation of Cloudflare's global network.
Knowledge Of Network Protocols And Technologies: A Network Operations Center Analyst Should Have A Strong Understanding Of Network Protocols Such As Tcp/Ip, Dns, And Http. They Should Also Be Familiar With Networking Technologies Like Routers, Switches, And Firewalls.
Experience With Monitoring And Troubleshooting Tools: The Ideal Candidate Should Be Proficient In Using Network Monitoring And Troubleshooting Tools Such As Wireshark, Solarwinds, And Nagios. They Should Be Able To Identify And Resolve Network Issues Quickly And Effectively.
Knowledge Of Cloud Computing And Virtualization: As A Leading Cloud Service Provider, Cloudflare Requires Its Network Operations Center Analysts To Have A Solid Understanding Of Cloud Computing And Virtualization Technologies. This Includes Experience With Platforms Such As Aws, Azure, And Google Cloud.
Strong Analytical And Problem-Solving Skills: A Network Operations Center Analyst Should Possess Strong Analytical Skills To Identify And Resolve Complex Network Issues. They Should Also Have Excellent Problem-Solving Abilities To Troubleshoot And Resolve Issues In A Timely Manner.
Excellent Communication And Teamwork Skills: The Role Of A Network Operations Center Analyst Requires Constant Communication With Various Teams, Including Network Engineers, System Administrators, And Customer Support. Therefore, Strong Communication And Teamwork Skills Are Essential For Success In This Role.
Communication Skills
Troubleshooting
Network Security
Capacity planning
Ticket management
Configuration management
Incident response
Performance analysis
team
Network Monitoring
Alert management
System Maintenance
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Network Operations Center Analyst in Lisbon, Portugal is between €20,000 - €30,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company the analyst is working for. Some companies may offer higher salaries for more experienced analysts or those with specialized skills. Additionally, location within Lisbon may also impact the salary range.
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Cloudflare, Inc. is a US company that provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services, sitting between the visitor and the Cloudflare user's hosting provider, acting as a revers...
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