Cloudflare

Implementation Manager

Cloudflare

101 Townsend St, San Francisco, CA 94107, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Cloudflare is an established leader in the security space with thousands of enterprise customers. As an Implementation Manager (IM), you will work with Cloudflare One customers, specifically those that purchase Cloudflare’s Magic Transit solution, ensuring a successful implementation of Cloudflare Technologies. Partner with Sales Specialists, Technical Product Specialists and Security Operations Center in guiding customers through Magic Transit onboarding. This includes being a lead project manager and communicator to newly signed customers regarding the onboarding process, information needed and managing multiple timelines. Set implementation schedules with Magic Transit customers and drive internal teams toward completion of tasks to ensure schedules are met. Build Magic Transit and Cloudflare Network Interconnect onboarding guides, runbooks and materials for both customers and internal teams. Work process improvements into Magic Transit onboardings by partnering with internal teams.

Where is this job?
This job is located at 101 Townsend St, San Francisco, CA 94107, USA
Job Qualifications
  • 5+ years of customer management or project management experience.

  • Ability to plan for and deliver a project on a specific deadline

  • Anticipates needs, innovates, multi-tasks and excels in a fast-paced environment.

  • Highly motivated, driven and passionate about technology and customer success.

Required Skills
  • Atlassian Suite

  • Time Management Skills

  • Confluence/Jira

  • Salesforce CRM

  • TCP/IP & IPv4/6

Soft Skills
  • Results Oriented

  • Verbal communication

  • Detail Oriented

  • written communication

  • Organizational skills

  • Adaptability

  • Problem-Solving

  • Process Oriented

Compensation

According to JobzMall, the average salary range for a Implementation Manager in 101 Townsend St, San Francisco, CA 94107, USA is between $89,000 and $125,000 per year.

Additional Information
Cloudflare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 13th, 2022
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
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About Cloudflare

Cloudflare, Inc. is a US company that provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services, sitting between the visitor and the Cloudflare user's hosting provider, acting as a revers...

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