Cleveland Clinic

Surgical Scheduling Coordinator

Cleveland Clinic

Cleveland, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a challenging and rewarding career in healthcare administration? Look no further than Cleveland Clinic! We are currently seeking a highly organized and detail-oriented Surgical Scheduling Coordinator to join our team. As a trusted member of our surgical department, you will play a crucial role in ensuring the smooth and efficient scheduling of all surgical procedures. If you have a passion for helping others and possess the necessary qualifications and skills, we encourage you to apply for this exciting opportunity at Cleveland Clinic.

  1. Coordinate all surgical scheduling activities, including but not limited to booking surgeries, arranging pre-operative consultations, and coordinating with surgeons and other medical staff.
  2. Maintain accurate and up-to-date schedules for all surgical procedures, ensuring that no conflicts or double-bookings occur.
  3. Communicate effectively with patients, physicians, and other staff members to ensure a smooth and efficient scheduling process.
  4. Monitor and track surgical equipment and supply inventory, ordering necessary items as needed to ensure availability for scheduled procedures.
  5. Collaborate with insurance companies to obtain pre-authorization and verify coverage for surgical procedures.
  6. Maintain strict adherence to all HIPAA regulations and patient confidentiality.
  7. Provide excellent customer service to patients and their families, addressing any concerns or questions they may have regarding their surgery.
  8. Develop and maintain relationships with surgeons, assisting them with scheduling and addressing any scheduling conflicts or issues.
  9. Continuously evaluate and improve the surgical scheduling process to increase efficiency and patient satisfaction.
  10. Keep accurate records and documentation of all scheduled procedures, including patient information, surgical details, and insurance information.
  11. Participate in team meetings and provide updates on scheduling processes and any issues or concerns.
  12. Stay updated on current healthcare regulations and policies related to surgical scheduling and ensure compliance.
  13. Train and mentor new surgical scheduling staff members as needed.
  14. Collaborate with other departments and staff to ensure a coordinated approach to patient care and scheduling.
  15. Demonstrate a commitment to the mission and values of Cleveland Clinic, promoting a positive and professional work environment.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Knowledge Of Surgical Procedures And Scheduling: A Surgical Scheduling Coordinator At Cleveland Clinic Should Have A Thorough Understanding Of Surgical Procedures And The Ability To Create And Manage Surgical Schedules For Multiple Surgeons And Operating Rooms.

  • Strong Organizational And Time Management Skills: This Role Requires The Ability To Handle A Large Volume Of Scheduling Requests And Changes While Maintaining Accuracy And Efficiency.

  • Experience With Electronic Medical Records Systems: The Cleveland Clinic Utilizes An Electronic Medical Records System For All Patient Information, So Experience With These Systems Is A Must For A Surgical Scheduling Coordinator.

  • Excellent Communication And Interpersonal Skills: As A Coordinator, This Individual Will Be Communicating With Surgeons, Patients, And Other Healthcare Professionals On A Daily Basis. Therefore, Strong Communication And Interpersonal Skills Are Essential For Success In This Role.

  • Attention To Detail And Ability To Multitask: In Order To Ensure That Surgeries Are Scheduled Correctly And Efficiently, A Surgical Scheduling Coordinator Must Have Excellent Attention To Detail And The Ability To Multitask Effectively. This Includes Managing Multiple Schedules, Coordinating With Various Departments, And Handling Last-Minute Changes.

Required Skills
  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • Computer proficiency

  • Organization

  • Problem-Solving

  • team

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Surgical Scheduling Coordinator in Cleveland, OH, USA is between $40,000 and $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific healthcare facility or organization.

Additional Information
Cleveland Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 4th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Cleveland Clinic

Cleveland Clinic was at the forefront of modern medicine when its founders opened it as a multi-specialty group practice in 1921. In its first century, Cleveland Clinic has introduced many medical firsts, opened facilities around the world and is proud to be ranked among the top hospitals in the country. Now, 100 years later, the vision of the founders remains Cleveland Clinic’s mission: caring for life, researching for health, and educating those who serve.

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