Registration Patient Access Representative

Are you looking for an exciting opportunity to join one of the top healthcare organizations in the country? Do you have a passion for providing exceptional customer service and a desire to make a positive impact on patients' lives? If so, Cleveland Clinic is seeking a highly motivated and personable individual to join our team as a Registration Patient Access Representative. In this role, you will play a vital role in the registration process for our patients, ensuring a smooth and efficient experience. We are looking for someone with excellent communication skills, a strong attention to detail, and the ability to thrive in a fast-paced environment. If this sounds like you, we would love to hear from you!

1. Greet and welcome patients in a friendly and professional manner.
2. Accurately collect and enter patient demographic and insurance information into the system.
3. Verify insurance coverage and obtain necessary authorizations.
4. Assist patients with completing required forms and paperwork.
5. Answer phone calls and respond to inquiries from patients, physicians, and other departments.
6. Schedule appointments and follow up with patients as needed.
7. Educate patients on their financial responsibilities and collect payments.
8. Maintain patient confidentiality and adhere to HIPAA guidelines.
9. Collaborate with team members and other departments to ensure a seamless registration process.
10. Troubleshoot and resolve any issues or concerns related to patient registration.
11. Keep up-to-date with industry changes and updates related to insurance and registration processes.
12. Provide excellent customer service and maintain a positive attitude at all times.
13. Adhere to company policies and procedures.
14. Participate in training and development opportunities to improve skills and knowledge.
15. Perform other duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Registration Patient Access Representative in Cleveland, OH, USA is $35,000 to $45,000 per year. However, this can vary depending on experience, education, and specific job duties. Some positions may offer a higher salary or additional bonuses and benefits. It is best to research specific job listings or speak with a hiring manager for more accurate salary information.

Cleveland Clinic was at the forefront of modern medicine when its founders opened it as a multi-specialty group practice in 1921. In its first century, Cleveland Clinic has introduced many medical firsts, opened facilities around the world and is proud to be ranked among the top hospitals in the country. Now, 100 years later, the vision of the founders remains Cleveland Clinic’s mission: caring for life, researching for health, and educating those who serve.