Pharmacy Technician Specialty Call Center

Welcome to Cleveland Clinic, where we strive to provide exceptional healthcare services to our community. We are currently seeking a detail-oriented and customer-focused Pharmacy Technician to join our Specialty Call Center team. As a Pharmacy Technician, you will have the opportunity to work in a fast-paced environment and play a vital role in ensuring the safe and accurate delivery of medications to our patients. Your dedication and expertise will contribute to the overall success of our pharmacy services and make a positive impact on the lives of our patients. If you have a passion for helping others and possess the necessary qualifications, we encourage you to apply for this rewarding position.

1. Assist in the safe and accurate delivery of medications to patients by accurately filling prescriptions and preparing medications for dispensing.
2. Maintain detailed and accurate records of medication inventory, including tracking expiration dates and ensuring proper storage.
3. Collaborate with pharmacists and other healthcare professionals to ensure proper medication selection and dosing for patients.
4. Communicate with patients and healthcare providers to gather necessary information and answer questions regarding medications and potential drug interactions.
5. Provide exceptional customer service by addressing patient inquiries and concerns in a professional and timely manner.
6. Adhere to all safety and quality standards, including proper handling and disposal of medications and adherence to all regulatory guidelines.
7. Troubleshoot and resolve any issues related to medication orders and deliveries, including investigating and addressing any discrepancies or errors.
8. Stay up-to-date on industry developments and changes in medication therapies to ensure the highest level of care for patients.
9. Participate in regular team meetings and trainings to enhance knowledge and skills related to pharmacy operations and patient care.
10. Maintain confidentiality of patient information and adhere to all HIPAA regulations and guidelines.
11. Contribute to the overall success of the pharmacy team by actively seeking opportunities for process improvement and offering suggestions for enhancing patient care.
12. Demonstrate a positive and professional attitude at all times, representing Cleveland Clinic’s mission and values.
13. Perform other duties as assigned by supervisors or managers.

According to JobzMall, the average salary range for a Pharmacy Technician Specialty Call Center in Cleveland, OH, USA is between $32,000 and $41,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some companies may offer additional benefits such as bonuses, health insurance, and retirement plans.

Cleveland Clinic was at the forefront of modern medicine when its founders opened it as a multi-specialty group practice in 1921. In its first century, Cleveland Clinic has introduced many medical firsts, opened facilities around the world and is proud to be ranked among the top hospitals in the country. Now, 100 years later, the vision of the founders remains Cleveland Clinic’s mission: caring for life, researching for health, and educating those who serve.