Patient Service Specialist

Welcome to Cleveland Clinic, a world-renowned healthcare organization dedicated to providing exceptional patient care. We are currently seeking a highly motivated and compassionate Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a crucial role in ensuring our patients receive the best possible experience during their time with us. We are looking for someone who is dedicated to providing excellent customer service and has a passion for helping others. If you are a team player with exceptional communication skills and the ability to multitask in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Greet and welcome patients, visitors, and staff in a friendly and professional manner.
2. Answer phone calls and direct them to the appropriate department or individual.
3. Schedule appointments and assist with registration and check-in process.
4. Verify patient insurance coverage and collect necessary co-payments or fees.
5. Maintain patient records and ensure all information is accurate and up-to-date.
6. Assist with patient inquiries and provide helpful information about our services and facilities.
7. Collaborate with other departments to ensure smooth patient flow and efficient operations.
8. Handle confidential and sensitive patient information with discretion and professionalism.
9. Demonstrate a strong understanding of healthcare regulations and compliance standards.
10. Provide exceptional customer service to patients and their families, ensuring their needs are met.
11. Assist with administrative tasks, such as filing, data entry, and ordering supplies.
12. Work closely with healthcare providers to ensure timely and accurate communication.
13. Participate in training and development programs to continuously improve skills and knowledge.
14. Maintain a clean and organized work area to promote a safe and welcoming environment.
15. Foster a positive and collaborative team environment by effectively communicating and supporting colleagues.

According to JobzMall, the average salary range for a Patient Service Specialist in Cuyahoga Falls, OH, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some Patient Service Specialists in this area may earn more or less than this range. It is important to research the specific job and company to get a more accurate salary estimate.

Cleveland Clinic was at the forefront of modern medicine when its founders opened it as a multi-specialty group practice in 1921. In its first century, Cleveland Clinic has introduced many medical firsts, opened facilities around the world and is proud to be ranked among the top hospitals in the country. Now, 100 years later, the vision of the founders remains Cleveland Clinic’s mission: caring for life, researching for health, and educating those who serve.