Cleveland Clinic

Patient Service Specialist - Admitting

Cleveland Clinic

Cleveland, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an organized and compassionate Patient Service Specialist - Admitting to join our team at Cleveland Clinic. This individual will be responsible for providing a positive first impression to our patients as well as managing the registration process for our clinic. In this role, you will need to be detail-oriented and have excellent customer service skills.The ideal candidate for this role should have a high school diploma or equivalent and at least one year of experience in a healthcare setting or office setting. Additionally, you should have knowledge of medical terminology and excellent computer literacy. The ability to work in a busy, fast-paced environment and remain professional under pressure is also necessary.If you have the qualifications and experience required for this role and are looking to join our team of dedicated professionals, please apply now!

Responsibilities:

•Greet patients and provide excellent customer service •Manage the registration process for patients •Verify patient information and eligibility for services •Enter patient data into the system accurately •Update patient information regularly •Answer patient inquiries and provide assistance •Maintain patient records and ensure their confidentiality •Process payments and arrange for follow-up care •Maintain a clean and organized work environment •Follow up with patients to ensure their satisfaction •Provide guidance to other staff members on patient service policies and procedures •Perform other tasks as needed or assigned by management

Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Medical Terminology

  • Excellent Interpersonal And Communication Skills

  • High School Diploma Or Equivalent

  • Previous Customer Service Experience

  • Ability To Multi-Task And Prioritize Work

  • Knowledge Of Electronic Health Records Systems

  • Ability To Adhere To Hipaa Regulations.

Required Skills
  • Scheduling

  • Documenting

  • Listening

  • organizing

  • Assisting

  • Problem-Solving

  • Multi-tasking

  • Greeting

  • Analyzing

  • Verifying

  • Resolving

  • Interacting

  • Educating

  • Referring

  • Explaining

Soft Skills
  • Communication

  • Decision Making

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • flexibility

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Patient Service Specialist - Admitting in Cleveland, OH, USA is $30,000 to $38,000 per year. The salary range may vary depending on the location, experience, and qualifications of the individual.

Additional Information
Cleveland Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 4th, 2023
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Cleveland Clinic

Cleveland Clinic was at the forefront of modern medicine when its founders opened it as a multi-specialty group practice in 1921. In its first century, Cleveland Clinic has introduced many medical firsts, opened facilities around the world and is proud to be ranked among the top hospitals in the country. Now, 100 years later, the vision of the founders remains Cleveland Clinic’s mission: caring for life, researching for health, and educating those who serve.

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