
Patient Service Specialist - Admitting
We are looking for an organized and compassionate Patient Service Specialist - Admitting to join our team at Cleveland Clinic. This individual will be responsible for providing a positive first impression to our patients as well as managing the registration process for our clinic. In this role, you will need to be detail-oriented and have excellent customer service skills.The ideal candidate for this role should have a high school diploma or equivalent and at least one year of experience in a healthcare setting or office setting. Additionally, you should have knowledge of medical terminology and excellent computer literacy. The ability to work in a busy, fast-paced environment and remain professional under pressure is also necessary.If you have the qualifications and experience required for this role and are looking to join our team of dedicated professionals, please apply now!
Responsibilities:
•Greet patients and provide excellent customer service •Manage the registration process for patients •Verify patient information and eligibility for services •Enter patient data into the system accurately •Update patient information regularly •Answer patient inquiries and provide assistance •Maintain patient records and ensure their confidentiality •Process payments and arrange for follow-up care •Maintain a clean and organized work environment •Follow up with patients to ensure their satisfaction •Provide guidance to other staff members on patient service policies and procedures •Perform other tasks as needed or assigned by management
Ability To Work In A Fast-Paced Environment
Knowledge Of Medical Terminology
Excellent Interpersonal And Communication Skills
High School Diploma Or Equivalent
Previous Customer Service Experience
Ability To Multi-Task And Prioritize Work
Knowledge Of Electronic Health Records Systems
Ability To Adhere To Hipaa Regulations.
Scheduling
Documenting
Listening
organizing
Assisting
Problem-Solving
Multi-tasking
Greeting
Analyzing
Verifying
Resolving
Interacting
Educating
Referring
Explaining
Communication
Decision Making
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
self-motivation
flexibility
Teamwork
According to JobzMall, the average salary range for a Patient Service Specialist - Admitting in Cleveland, OH, USA is $30,000 to $38,000 per year. The salary range may vary depending on the location, experience, and qualifications of the individual.
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Cleveland Clinic was at the forefront of modern medicine when its founders opened it as a multi-specialty group practice in 1921. In its first century, Cleveland Clinic has introduced many medical firsts, opened facilities around the world and is proud to be ranked among the top hospitals in the country. Now, 100 years later, the vision of the founders remains Cleveland Clinic’s mission: caring for life, researching for health, and educating those who serve.

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