Executive Director, Enterprise Access Operations
Welcome to Cleveland Clinic, a world-renowned healthcare organization dedicated to providing exceptional care and innovative treatments to patients from around the globe. We are seeking a dynamic and experienced leader to join our team as the Executive Director of Enterprise Access Operations. In this role, you will have the opportunity to oversee and advance the access and operational strategies for our organization, ensuring the highest level of efficiency and quality in our services. If you are a driven and visionary professional with a passion for improving healthcare operations, we encourage you to apply for this critical leadership position.
- Develop and implement strategic plans for enterprise access operations to ensure the highest level of efficiency and quality in services.
- Oversee day-to-day operations of various departments and teams within enterprise access, including scheduling, registration, and patient flow.
- Evaluate and optimize processes and procedures to improve access to care and patient experience.
- Collaborate with other leaders and stakeholders to align access and operational strategies with overall organizational goals.
- Monitor and analyze key performance indicators and metrics to identify areas for improvement and make data-driven decisions.
- Develop and manage budgets for enterprise access operations, ensuring cost-effectiveness and fiscal responsibility.
- Lead and mentor a team of managers and staff, providing guidance, support, and development opportunities.
- Ensure compliance with all regulatory and accreditation standards related to access and operations.
- Stay current on industry trends and best practices in healthcare access and operations, and incorporate them into organizational strategies.
- Foster a culture of excellence, innovation, and continuous improvement within the enterprise access operations department.
Proven Leadership Experience: The Ideal Candidate Should Have At Least 7-10 Years Of Experience In A Leadership Role, Preferably As A Director Or Above, In A Large Healthcare Organization. They Should Have A Track Record Of Successfully Managing And Developing Teams, As Well As Implementing And Overseeing Effective Operational Processes.
Extensive Knowledge Of Healthcare Operations: The Executive Director Should Possess A Deep Understanding Of Hospital Operations, Regulatory Requirements, And Industry Trends. They Should Also Have A Strong Understanding Of Healthcare It Systems, Including Electronic Medical Records, Revenue Cycle Management, And Patient Access Systems.
Strong Communication And Relationship Building Skills: As A Key Leader Within The Organization, The Executive Director Must Have Excellent Communication Skills And The Ability To Build And Maintain Strong Relationships With Key Stakeholders, Including Other Department Heads, Physicians, And External Partners.
Strategic Thinking And Problem-Solving Abilities: The Ideal Candidate Should Have A Proven Track Record Of Developing And Implementing Strategic Plans To Improve Operational Efficiency, Reduce Costs, And Increase Revenue. They Should Also Be Able To Identify And Solve Complex Operational Problems In A Timely And Effective Manner.
Education And Certifications: A Bachelor's Degree In A Relevant Field Such As Healthcare Administration, Business Administration, Or A Related Field Is Required. A Master's Degree Is Preferred. Additionally, Certifications Such As Lean Six Sigma Or Project Management Professional (Pmp) Would Be An Asset.
Budgeting
Risk Management
Change Management
Process Improvement
Strategic Planning
Project Management
Vendor Management
Team Management
Performance metrics
Resource allocation
Cross-Functional Collaboration
Customer
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Executive Director, Enterprise Access Operations in Cleveland, OH, USA is $163,000 - $230,000 per year. This salary range may vary depending on factors such as the size and industry of the company, the individual's experience and qualifications, and the cost of living in the specific area.
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Cleveland Clinic was at the forefront of modern medicine when its founders opened it as a multi-specialty group practice in 1921. In its first century, Cleveland Clinic has introduced many medical firsts, opened facilities around the world and is proud to be ranked among the top hospitals in the country. Now, 100 years later, the vision of the founders remains Cleveland Clinic’s mission: caring for life, researching for health, and educating those who serve.
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