Energy Efficiency Customer Support Specialist

CLEAResult is searching for an enthusiastic and customer-oriented Energy Efficiency Customer Support Specialist to join our team. In this role, you will provide top-notch customer service to our energy efficiency clients. You will be the main point of contact with clients and will be responsible for providing timely and accurate information related to energy efficiency projects.The ideal candidate for this role will have excellent interpersonal skills, an aptitude for problem-solving, and a passion for helping customers. The perfect candidate will be able to communicate effectively, both verbally and in writing, to customers and colleagues. Experience in the energy efficiency industry is preferred.This is a rewarding role for someone who is looking to make a difference in the energy efficiency industry while providing outstanding customer service. If you are looking for an opportunity to make a positive impact, apply today!

Responsibilities:

1. Maintain excellent customer service by responding to inquiries in a timely and accurate manner.
2. Provide information related to energy efficiency projects to customers.
3. Solve customer problems and address their concerns.
4. Communicate effectively with customers and colleagues both verbally and in writing.
5. Effectively manage customer interactions and ensure customer satisfaction.
6. Stay up-to-date on energy efficiency industry trends and developments.
7. Develop and maintain strong relationships with customers.
8. Monitor customer feedback and address any issues or complaints.
9. Troubleshoot customer issues and provide solutions.
10. Assist with the development and implementation of energy efficiency strategies.

According to JobzMall, the average salary range for a Energy Efficiency Customer Support Specialist is $32,000 to $40,000 per year. Salaries can vary significantly based on experience, location, and other factors. The highest-paid Energy Efficiency Customer Support Specialists earn up to $50,000 per year.

CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale.