Clarks Shoes

Key Account, Service Specialist

Clarks Shoes

Needham, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Clarks Shoes, we are looking for a dynamic, customer-focused Key Account, Service Specialist to join our team. This position will play an integral role in delivering exceptional customer service to our retail partners, while providing innovative solutions to ensure maximum satisfaction.The successful candidate will have excellent interpersonal and communication skills, as well as a proven track record in customer service and account management. They should be enthusiastic and passionate about delivering top-notch customer service, and possess the ability to handle difficult situations in a professional manner. The Key Account, Service Specialist must be organized and detail-oriented, with the ability to multi-task and prioritize effectively. An understanding of retail industry trends and consumer insights is also essential.We offer an exciting opportunity to join a dynamic and growing team, as well as a competitive salary and benefits package. If you are looking for a challenging and rewarding role, we invite you to apply.

Where is this job?
This job is located at Needham, MA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Proficiency In Microsoft Office Suite

  • Strong Interpersonal And Communication Skills

  • Excellent Customer Service Skills

  • Knowledge Of Point Of Sale Systems

  • Understanding Of Retail Processes

  • Ability To Build Relationships With Customers

  • Ability To Handle Multiple Tasks Simultaneously

Required Skills
  • Data Entry

  • Inventory Management

  • Account Management

  • Communication

  • Sales

  • Marketing

  • Product knowledge

  • Multitasking

  • customer service

  • Relationship Building

  • Trend Analysis

  • Problem-Solving

  • Negotiating

  • Analysing

  • Organisation

Soft Skills
  • Communication

  • Leadership

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • collaboration

  • Adaptability

  • Problem-Solving

  • Team-building

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Key Account, Service Specialist in Needham, MA, USA is $45,000 to $60,000 per year. This salary range is based on the experience and qualifications of the individual in this position.

Additional Information
Clarks Shoes is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2023
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Clarks Shoes

New technology, state-of the-art facilities and its love of shoes means Clarks is not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, Clarks is also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet.

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