
Technical Support Specialist
The City of Philadelphia is looking for a Technical Support Specialist to join our dynamic team in providing technical assistance to our customers. This position requires an individual who is highly detail-oriented, has excellent problem solving and interpersonal skills, and is passionate about helping others. As the Technical Support Specialist, you will be responsible for providing technical assistance to our customers and helping to troubleshoot and resolve their technical issues.We are looking for a candidate with a background in IT, customer service, or a related field. The ideal candidate should have excellent problem solving, communication, and organizational skills, as well as the ability to work independently. Knowledge of computer hardware, software, and networking is also a must. In addition, the successful candidate should also have a strong customer service background and the ability to quickly learn and adapt to new technology.
Excellent Written And Verbal Communication Skills
Bachelor's Degree In Computer Science Or Related Field
Strong Customer Service Skills
Proficiency In Microsoft Office
Ability To Work Independently And With A Team
Working Knowledge Of Computer Hardware And Software
Familiarity With Network Systems
A+ Certification
Documentation
Project Management
Networking
Windows
Linux
Troubleshooting
Network Security
Active Directory
customer service
Mac OS
Software Installation
System Administration
Helpdesk
Remote Support
User Training
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Technical Support Specialist in Philadelphia, PA, USA is $41,919 - $67,324 per year. This range is based on salaries reported by employers and anonymous employees.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Philadelphia, Pennsylvania’s largest city, is notable for its rich history, on display at the Liberty Bell, Independence Hall (where the Declaration of Independence and Constitution were signed) and other American Revolutionary sites. Also iconic are the steps of the Philadelphia Museum of Art, immortalized by Sylvester Stallone’s triumphant run in the film "Rocky."

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started