City of Philadelphia

Enterprise Resource Planning (ERP) Trainer

City of Philadelphia

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a highly skilled and experienced Enterprise Resource Planning (ERP) Trainer to join our team at the City of Philadelphia. As an ERP Trainer, you will play a crucial role in training and supporting our employees on the effective use of our ERP software to optimize business processes and drive productivity. We are looking for an individual with a strong understanding of ERP systems, excellent communication and teaching skills, and a passion for helping others succeed. If you are someone who thrives in a dynamic and fast-paced environment and is dedicated to providing top-notch training, we want to hear from you!

  1. Develop and implement training programs for employees on the effective use of the ERP software.
  2. Conduct training sessions for employees at all levels, including new hires and existing staff.
  3. Stay up-to-date with new features and updates of the ERP software and incorporate them into training materials.
  4. Create and maintain training manuals, guides, and other resources for employees.
  5. Collaborate with department heads and managers to identify training needs and tailor training programs accordingly.
  6. Provide one-on-one training and support to employees who require additional assistance.
  7. Monitor employee usage of the ERP software and identify areas for improvement or further training.
  8. Continuously evaluate and improve training methods to ensure maximum effectiveness.
  9. Communicate effectively with employees to ensure a clear understanding of the ERP software and its benefits.
  10. Act as a point of contact for any questions or concerns related to the ERP software.
  11. Assist in the implementation of the ERP software and ensure a smooth transition for all employees.
  12. Collaborate with the IT department to resolve any technical issues related to the ERP software.
  13. Remain knowledgeable about industry trends and best practices in ERP software training.
  14. Foster a positive and supportive learning environment for employees.
  15. Continuously assess the impact of ERP training on employee productivity and make recommendations for improvement.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Extensive Knowledge Of Erp Systems: The Ideal Candidate Should Have A Thorough Understanding Of Various Erp Systems, Such As Sap, Oracle, And Microsoft Dynamics. This Includes Experience In Implementing, Customizing, And Troubleshooting These Systems.

  • Training And Coaching Experience: The Candidate Should Have At Least 3-5 Years Of Experience In Training And Coaching Individuals Or Teams On The Use Of Erp Systems. This Includes Developing Training Materials, Conducting On-Site Or Virtual Training Sessions, And Providing Ongoing Support.

  • Strong Communication Skills: Effective Communication Is Crucial For An Erp Trainer, As They Will Be Responsible For Conveying Complex Technical Information To Non-Technical Users. The Candidate Should Have Excellent Verbal And Written Communication Skills To Effectively Train And Support End-Users.

  • Project Management Skills: The City Of Philadelphia May Have Multiple Erp Projects Running Simultaneously, And The Trainer Will Be Responsible For Managing The Training Aspect Of These Projects. The Candidate Should Have Experience In Project Management, Including Creating Timelines, Managing Resources, And Tracking Progress.

  • Understanding Of Government Processes: As The City Of Philadelphia Is A Government Entity, The Ideal Candidate Should Have A Strong Understanding Of Government Processes And Regulations. This Will Help Them Tailor The Training Materials And Sessions To Meet The Unique Needs Of The Organization.

Required Skills
  • Change Management

  • Project Management

  • Data Management

  • Business process analysis

  • Workflow design

  • Training Development

  • Technical Troubleshooting

  • System integration

  • End User Support

  • Software Training

  • User Adoption

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Enterprise Resource Planning (ERP) Trainer in Philadelphia, PA, USA is $70,000 - $115,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the trainer is working in.

Additional Information
City of Philadelphia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 8th, 2024
Apply BeforeJune 21st, 2025
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About City of Philadelphia

Philadelphia, Pennsylvania’s largest city, is notable for its rich history, on display at the Liberty Bell, Independence Hall (where the Declaration of Independence and Constitution were signed) and other American Revolutionary sites. Also iconic are the steps of the Philadelphia Museum of Art, immortalized by Sylvester Stallone’s triumphant run in the film "Rocky."

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