Airport Service Worker

Welcome to the City of Detroit's Airport Services team! As an Airport Service Worker, you will play a vital role in ensuring the smooth operation of our bustling airport. We are seeking dedicated individuals who are committed to providing exceptional service to our passengers and maintaining the high standards of our airport. If you are a team player with a strong work ethic and a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity. Join us in providing a positive and welcoming experience for travelers from all over the world.

1. Greet and assist passengers in a friendly and professional manner.
2. Ensure the safety and security of passengers and airport facilities.
3. Perform a variety of tasks, including baggage handling, passenger check-in, and gate duties.
4. Maintain a clean and organized airport environment.
5. Collaborate with other team members to ensure efficient and timely operations.
6. Communicate effectively with passengers, colleagues, and airport management.
7. Resolve customer complaints and issues in a timely and satisfactory manner.
8. Adhere to all airport policies and procedures.
9. Handle cash and credit transactions accurately.
10. Monitor and report any suspicious activity or safety hazards.
11. Assist passengers with special needs, including elderly, disabled, and unaccompanied minors.
12. Participate in ongoing training and development to enhance customer service skills.
13. Perform other duties as assigned by airport management.
14. Maintain a positive and professional attitude at all times.
15. Represent the City of Detroit and the airport in a positive light to all passengers and visitors.

According to JobzMall, the average salary range for a Airport Service Worker in Detroit, MI, USA is between $28,000 and $36,000 per year. This can vary depending on factors such as experience, education, and specific job duties. Some Airport Service Workers may earn higher salaries if they have specialized skills or work in managerial roles.

Detroit is the largest and most populous city in the U.S. state of Michigan, the largest U.S. city on the United States–Canada border, and the seat of Wayne County. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its contributions to music and as a repository for art, architecture and design.