City of Detroit

Administrative Special Services Staff II - Escrow Support Specialist

City of Detroit
2 Woodward Ave, Detroit, MI 48226, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the City of Detroit! We are seeking a highly motivated and detail-oriented individual to join our team as an Administrative Special Services Staff II - Escrow Support Specialist. In this role, you will be responsible for providing exceptional support to our escrow team, ensuring accurate and timely processing of all escrow transactions. This is an excellent opportunity for someone with strong administrative skills and a passion for customer service to contribute to the success of our department. If you thrive in a fast-paced environment and have a knack for problem-solving, we encourage you to apply for this exciting position.

  1. Provide exceptional support to the escrow team by performing various administrative tasks such as data entry, filing, and document preparation.
  2. Ensure accurate and timely processing of all escrow transactions, including but not limited to payments, receipts, and reconciliations.
  3. Maintain organized and accurate records of all escrow activities and transactions.
  4. Communicate effectively with internal and external stakeholders to resolve any issues or discrepancies.
  5. Identify and troubleshoot any issues that may arise during the escrow process, and provide timely solutions.
  6. Collaborate with other team members to streamline processes and improve efficiency.
  7. Assist in the preparation of reports and presentations related to escrow activities.
  8. Stay updated on relevant industry regulations and guidelines to ensure compliance.
  9. Provide exceptional customer service to all clients and stakeholders, addressing any inquiries or concerns in a timely and professional manner.
  10. Participate in training and development programs to enhance knowledge and skills related to escrow services.
Where is this job?
This job is located at 2 Woodward Ave, Detroit, MI 48226, USA
Job Qualifications

  • Experience In Escrow Support: Candidates Should Have At Least 2-3 Years Of Experience Working In An Administrative Role, Specifically In Escrow Support. This Includes Knowledge Of Escrow Processes, Procedures, And Regulations.

  • Strong Organizational Skills: The Administrative Special Services Staff Ii - Escrow Support Specialist Will Be Responsible For Managing A High Volume Of Escrow Transactions And Maintaining Accurate Records. Therefore, Candidates Should Possess Excellent Organizational Skills And Attention To Detail.

  • Knowledge Of City Of Detroit Policies And Procedures: Familiarity With The Policies And Procedures Of The City Of Detroit Is Essential For This Role. Candidates Should Have A Thorough Understanding Of The City's Escrow Guidelines And Regulations.

  • Effective Communication: The Escrow Support Specialist Will Be Required To Communicate With Various Stakeholders, Including City Officials, External Agencies, And Citizens. Strong Verbal And Written Communication Skills Are Crucial For This Role.

  • Ability To Work Independently: The Role Of An Escrow Support Specialist Requires The Ability To Work Independently And Manage Multiple Tasks Simultaneously. Candidates Should Be Self-Motivated, Able To Prioritize Tasks, And Work Efficiently Without Constant Supervision.

Required Skills

  • Financial Analysis

  • Data Entry

  • Communication

  • Time Management

  • Problem Solving

  • Database Management

  • customer service

  • Record keeping

  • Teamwork

  • Attention

  • Document Processing

  • Escrow Management

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Administrative Special Services Staff II - Escrow Support Specialist in 2 Woodward Ave, Detroit, MI 48226, USA is $36,000 to $46,000 per year. However, this may vary depending on the specific job responsibilities, experience, and qualifications of the individual.

Additional Information
City of Detroit is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 7th, 2025
Apply BeforeJune 9th, 2026
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About City of Detroit

Detroit is the largest and most populous city in the U.S. state of Michigan, the largest U.S. city on the United States–Canada border, and the seat of Wayne County. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its contributions to music and as a repository for art, architecture and design.

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