Quality Assurance Associate

At City National Bank, we are looking for a Quality Assurance Associate to join our team and be an integral part in ensuring our customers receive the highest caliber of customer service. Our ideal candidate will have a passion for quality assurance, strong problem-solving skills, and an eye for detail. This person should also have a strong customer focus, as they will be responsible for ensuring customer satisfaction.The successful Quality Assurance Associate will have a minimum of 2 years of experience in a banking or customer service environment, including experience with quality assurance and customer service processes. In addition, we are looking for someone with a strong attention to detail, excellent communication skills, and the ability to work independently and collaboratively. The successful candidate must also be comfortable working in a fast-paced, dynamic environment and have a strong commitment to customer satisfaction.

According to JobzMall, the average salary range for a Quality Assurance Associate in Los Angeles, CA, USA is between $45,000 and $60,000 per year. This range may vary depending on the employer, the level of experience, and other factors.

City National Bank is a bank headquartered at City National Plaza in Los Angeles, California. CNB is a subsidiary of the Toronto-based Royal Bank of Canada and it is the 38th largest bank in the United States.