

Frequently Asked Questions about Citizens Financial Group Careers
Looking for more information about Citizens Financial Group, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- Does Citizens Financial Group provide any employee discounts?
Yes, Citizens Financial Group offers a number of employee discounts on products and services such as cell phone plans, car rentals, travel, and more. To view the full list of employee discounts, visit the Corporate Discounts page on the Citizens Financial Group website.
- Does Citizens Financial Group offer any tuition reimbursement programs?
Yes, Citizens Financial Group offers a tuition reimbursement program for employees who are pursuing continuing education. Eligible employees can receive up to $5,250 in tuition reimbursement per calendar year.
- Does Citizens Financial Group support employee volunteer activities?
Yes, Citizens Financial Group encourages and supports employee volunteer activities. The company has a volunteer program called Citizens Helping Citizens that encourages employees to contribute their time and energy to causes that are important to them.
- Does Citizens Financial Group offer any relocation assistance?
Yes, Citizens Financial Group offers relocation assistance to eligible employees. Employees may be eligible for reimbursement of certain moving expenses, such as travel and lodging costs, as well as assistance with finding new housing. Additionally, Citizens Financial Group offers an internal job relocation program to help employees find new positions within the company.
- What is the best way to stay up to date on job openings at Citizens Financial Group?
The best way to stay up to date on job openings at Citizens Financial Group is to check their website often. They list new openings on their careers page as they become available. You can also sign up for job alerts in order to receive notifications when new openings become available.
- Does Citizens Financial Group provide any maternity or paternity leave?
Yes, Citizens Financial Group provides 12 weeks of paid parental leave. This applies to both mothers and fathers, including adoptive parents, same-sex couples and foster parents.
- Does Citizens Financial Group offer any on-the-job wellness programs?
Yes, Citizens Financial Group offers a variety of on-the-job wellness programs to help their employees maintain their physical and mental health and well-being. These include fitness challenges, access to on-site fitness centers, health screenings and seminars, free health coaching, discounts on health-related products and services, and more.
- Does Citizens Financial Group offer any employee recognition programs?
Yes, Citizens Financial Group offers several employee recognition programs, including the MyCitizens program and the Citizens Excellence Awards. The MyCitizens program allows employees to nominate their colleagues for recognition and rewards in a variety of categories. The Citizens Excellence Awards recognize employees who demonstrate exceptional performance, recognize those who go above and beyond to serve customers, and recognize those who demonstrate great citizenship and give back to their communities.
- Does Citizens Financial Group offer any mentorship or coaching programs?
Citizens Financial Group does not offer any specific mentorship or coaching programs. However, employees are encouraged to seek out and take advantage of development opportunities such as internal and external training programs, classes, workshops, and other development activities. They also provide employees with access to resources such as career counselors, mentors, and coaches who can provide guidance and support.
- Does Citizens Financial Group offer any employee assistance programs?
Yes, Citizens Financial Group offers an employee assistance program (EAP) which provides resources and support for employees and their families, including counseling, legal services, financial assistance, and more.
- Does Citizens Financial Group provide any tuition assistance?
Yes, Citizens Financial Group offers tuition assistance to eligible employees through its Tuition Assistance Program. The program provides up to $5,250 per calendar year to employees who are seeking to pursue an undergraduate or graduate degree at an accredited college or university.
- Does Citizens Financial Group have any job shadowing opportunities?
Citizens Financial Group does not offer job shadowing opportunities at this time. However, prospective employees may be able to arrange an informational interview or a job shadowing opportunity through their network.
- What is Citizens Financial Group?
Citizens Financial Group, Inc. is a financial services company based in Providence, Rhode Island. It is the 14th-largest bank in the United States by assets, with $165 billion in assets as of June 30, 2020. Citizens operates more than 1,200 branches and 3,200 ATMs in 11 states throughout the Northeast, Mid-Atlantic, and Midwest. Its primary subsidiaries are Citizens Bank, N.A., and RBS Citizens, N.A., both of which are members of the Federal Reserve System. The company provides retail and commercial banking, mortgage lending, student loan servicing, auto financing, and wealth management services.
- What is the history of Citizens Financial Group?
Citizens Financial Group began in 1828 as the High Street Bank in Providence, Rhode Island. In 1871, the bank changed its name to Citizens Savings Bank, and in 1985, it was rebranded as Citizens Trust Co. In 1988, Citizens Trust Co. was acquired by Fleet Financial Group and was renamed Fleet Bank, New England Region. In 1999, Fleet Financial Group merged with BankBoston, and Citizens became part of BankBoston's New England division. In 2004, Royal Bank of Scotland purchased Citizens from BankBoston and rebranded it as Citizens Financial Group. Today, Citizens Financial Group is the 13th largest bank in the United States, based on total assets, and has more than 1,200 branches and 3,200 ATMs throughout 11 states.
- What products and services does Citizens Financial Group offer?
Citizens Financial Group offers a wide range of banking products and services, including checking and savings accounts, personal loans, home mortgages, credit cards, business banking, and investment services. The company also provides online and mobile banking, integrated payments, financial planning, and wealth management services. Additionally, Citizens Financial Group offers insurance products, such as auto, home, and life insurance.
- What career opportunities are available at Citizens Financial Group?
Citizens Financial Group offers a wide range of career opportunities, from entry-level to executive positions. Positions available include but are not limited to: Customer Service Representative, Relationship Manager, Financial Consultant, Credit Analyst, Business Analyst, Compliance Analyst, Risk Analyst, Operations Analyst, Marketing Analyst, IT Analyst, Financial Planner, Investment Advisor, and more.
- What qualifications are required to apply for a job at Citizens Financial Group?
The qualifications required to apply for a job at Citizens Financial Group will vary depending on the role. Generally, applicants should have a high school diploma or equivalent, and relevant work experience in the banking industry. Additional qualifications may be required for certain positions, such as a college degree, certifications, specialized training, or a certain number of years of experience in a specific field.
- What is the hiring process at Citizens Financial Group?
The hiring process at Citizens Financial Group generally consists of the following steps: 1. Application: Candidates submit their application online or in person. 2. Phone Interview: Candidates participate in a brief phone interview with a recruiter to discuss their background, skills, and qualifications. 3. Onsite Interview: Candidates are invited to an in-person interview with a hiring manager, which may include a panel of multiple team members. 4. Assessment: Depending on the role, candidates may be asked to complete an assessment to evaluate their skills, knowledge, and aptitude. 5. Background Check: A background check is conducted to verify the candidate’s identity and work history. 6. Job Offer: If the candidate is successful at each stage of the hiring process, a job offer is extended.
- What types of roles are available at Citizens Financial Group?
Citizens Financial Group offers a wide range of roles, including retail banking, commercial banking, wealth management, operations, technology, marketing, human resources, finance, legal, and risk management.
- How can I apply for a job at Citizens Financial Group?
If you are interested in applying for a job at Citizens Financial Group, you can visit their website at www.citizensbank.com and click on the “Careers” link at the bottom of the page. From there, you can search for open positions and submit your application.