
Teller Lead
Responds to client inquiries on the telephone or in person, and either solves customer problems on their own or escalates problems to his/her supervisor for resolution while adhering to client privacy and confidentiality guidelines Serves as a party in dual control activities such as servicing ATMs, nightly drop, cash count, and monthly audits. Identifies opportunities to recommend OneWest Bank products and services based on client needs and refers client to platform personnel for needs assessment if applicable. Processes all transactions within assigned limits, maintains cash drawer, and properly balances cash drawer at the end of each work day. Processes rejects, loan payments, reviews branch reports, and completes audits as assigned by Operations Manager. Assists with the daily branch settlement and reconcilement process, including oversight for night deposit and ATM balancing Works with the Teller team to enhance customer service expectations and provides responsive, quality client service at all times.
2+ years of customer service and cash handling experience
Banking experience preferred, including processing account transactions, new accounts
Experience with complying to all governing regulations, especially the Bank Secrecy Act requirements
MS Excel
MS Word
Record Keeping Skills
Time Management Skills
Cash handling skills
Customer Service / Sales skills
Verbal communication
written communication
Problem Solving Skills
Multi-tasking
Detail oriented and highly organized
According to JobzMall, the average salary range for a Teller Lead in 300 S Grand Ave, Los Angeles, CA 90013, USA is $15.00 - $20.00 per hour. This range is based on the salary estimates of other teller leads in the same area.
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CIT Group Inc. is a financial holding company and bank holding company incorporated in Delaware and headquartered in New York City. CIT Bank, N.A., CIT's banking subsidiary, is headquartered in Pasadena, California. The company's name is an initialism of an early corporate name, Commercial Investment Trust. CIT is a division of First Citizens Bank.

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