CIT Group

Customer Service Specialist

CIT Group
300 S Grand Ave, Los Angeles, CA 90013, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Responsibilities for the Customer Service Specialist at Small Business Solutions include interacting with customers (internal and external) via phone to answer equipment lease and loan questions. Handling Inbound Customer Service Calls approximately 75+ calls per day. Processing customer requests to include, but are not limited to, password resets, account summaries, buyout requests, payment summaries and updated customer information. Providing a Remarkable Customer Experience for both internal and external Customers. Special Projects as assigned by Management.

Where is this job?
This job is located at 300 S Grand Ave, Los Angeles, CA 90013, USA
Job Qualifications

  • Knowledge or exposure with Salesforce and/or Infolease

  • Prior customer service or sales experience preferred

  • Associate degree preferred

  • Ability to thrive in a fast-paced environment

Required Skills

  • MS Excel

  • MS Word

  • MS Outlook

  • Customer Service skills

  • Time Management Skills

  • Data entry skills

Soft Skills

  • Verbal communication

  • written communication

  • Problem Solving Skills

  • Multi-tasking

  • Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a Customer Service Specialist in 300 S Grand Ave, Los Angeles, CA 90013, USA is $24,000 to $56,000 per year. This range includes base salary, bonus, and additional compensation and benefits.

Additional Information
CIT Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 9th, 2021
Apply BeforeMay 22nd, 2025
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About CIT Group

CIT Group Inc. is a financial holding company and bank holding company incorporated in Delaware and headquartered in New York City. CIT Bank, N.A., CIT's banking subsidiary, is headquartered in Pasadena, California. The company's name is an initialism of an early corporate name, Commercial Investment Trust. CIT is a division of First Citizens Bank.

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