Patient Access Representative - Anderson

Welcome to Cincinnati Children's, where our mission is to improve child health and transform the delivery of care through fully integrated, globally recognized research, education, and innovation. As a Patient Access Representative at our Anderson location, you will play a vital role in ensuring our patients and families receive the highest quality of care. We are seeking a passionate and empathetic individual with excellent communication and organizational skills, as well as a strong attention to detail. If you are committed to making a positive impact in the lives of children and their families, we encourage you to apply for this exciting opportunity.

1. Greeting and welcoming patients and families to the Cincinnati Children's Anderson location.
2. Facilitating the check-in and check-out process for patients, ensuring accurate and timely registration and scheduling.
3. Answering phone calls and responding to inquiries from patients, families, and staff in a professional and courteous manner.
4. Providing exceptional customer service by addressing patient needs and concerns with empathy and compassion.
5. Collaborating with clinical staff to ensure smooth and efficient patient flow.
6. Verifying insurance coverage and obtaining necessary authorizations for services.
7. Accurately entering and updating patient information in the electronic medical record system.
8. Maintaining patient confidentiality and adhering to HIPAA regulations.
9. Assisting with financial counseling and connecting patients with appropriate resources for financial assistance.
10. Participating in ongoing training and education to stay up-to-date on policies, procedures, and best practices.
11. Maintaining a clean and organized work environment.
12. Contributing to a positive and supportive team atmosphere.
13. Demonstrating a commitment to the mission and values of Cincinnati Children's.
14. Continuously seeking ways to improve processes and enhance the patient experience.
15. Adhering to all hospital and departmental policies and procedures.

According to JobzMall, the average salary range for a Patient Access Representative - Anderson in Cincinnati, OH, USA is between $30,000 and $45,000 per year. This range may vary depending on factors such as the individual's experience, education, and qualifications, as well as the specific employer and location.

Cincinnati Children's Hospital Medical Center is a 700-bed pediatric hospital located in Cincinnati, Ohio. It is ranked third among all Honor Roll hospitals in the 2019-20 U.S. News & World Report survey of best children's hospitals.