Software (SaaS) Implementation Administrator

We are excited to offer an opportunity for a talented and experienced Software (SaaS) Implementation Administrator to join Cigna's team. This full-time position requires an individual with a passion for technology, customer service, and problem solving. The Software (SaaS) Implementation Administrator will be responsible for implementing and managing software solutions across Cigna's clients, while providing excellent customer service and technical support.The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. In addition, we require a minimum of 5 years' experience in software implementation and administration, along with a Bachelor's degree in computer science, information systems, or a related field. Familiarity with SaaS solutions and customer service best practices is also essential.If you are a motivated, customer-focused professional with a passion for technology and problem solving, we invite you to apply for this exciting role.

Responsibilities:

1. Implement and manage software solutions across Cigna's clients.
2. Provide excellent customer service and technical support.
3. Maintain strong communication and customer service best practices.
4. Monitor software performance and make adjustments as needed.
5. Troubleshoot technical issues and work to resolve them in a timely manner.
6. Develop and maintain user documentation and training materials.
7. Collaborate with team members to ensure smooth implementation of software solutions.
8. Stay up to date with the latest software and technology trends.
9. Ensure compliance with all applicable laws and regulations.

According to JobzMall, the average salary range for a Software (SaaS) Implementation Administrator is $50,000 to $75,000 per year. The salary range can vary depending on experience, qualifications, and location. Additionally, bonuses and other incentives can be offered to Software (SaaS) Implementation Administrators depending on the organization.

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.