Senior Director, Back Office Workforce Planning

Welcome to Cigna, a global health services company dedicated to improving the health, well-being, and peace of mind of our customers. We are currently seeking a highly experienced and motivated individual to join our team as the Senior Director of Back Office Workforce Planning. In this role, you will have the opportunity to lead and shape the workforce planning strategy for our back office operations, ensuring optimal performance and efficiency. We are looking for a dynamic leader with a strong background in workforce planning, analytics, and project management. If you are a results-driven, strategic thinker with a passion for improving operational effectiveness, we encourage you to apply for this exciting opportunity.

1. Develop and implement a comprehensive workforce planning strategy for the back office operations of Cigna, in alignment with the company's overall goals and objectives.
2. Lead and oversee the day-to-day operations of the back office workforce planning team, providing guidance, support, and direction to ensure optimal performance and efficiency.
3. Analyze data and trends to identify potential gaps and opportunities for improvement in workforce planning processes, and make recommendations for action.
4. Collaborate with cross-functional teams, including HR, finance, and operations, to develop and implement workforce planning initiatives and projects.
5. Utilize workforce management systems and tools to forecast and track staffing needs, ensuring appropriate levels of staffing to meet business demands.
6. Monitor and analyze key performance indicators (KPIs) related to workforce planning, and take proactive measures to address any issues or deviations from targets.
7. Develop and maintain relationships with external partners and vendors for workforce planning support, as needed.
8. Stay informed of industry trends and best practices in workforce planning, and make recommendations for process improvements and enhancements.
9. Prepare and present regular reports and updates to senior leadership on the status and effectiveness of back office workforce planning initiatives.
10. Mentor, coach, and train team members to build a high-performing workforce planning team.
11. Drive a culture of continuous improvement and innovation within the back office workforce planning function.
12. Ensure compliance with all relevant laws, regulations, and company policies related to workforce planning.
13. Manage the budget for the back office workforce planning function, ensuring efficient use of resources.
14. Handle any other duties and responsibilities as assigned by senior leadership.

According to JobzMall, the average salary range for a Senior Director, Back Office Workforce Planning in St. Louis, MO, USA is $144,000-$170,000 per year. This may vary depending on factors such as the specific industry, company size, and individual experience and qualifications. Additionally, bonuses and other benefits may also impact the overall salary package. It is best to research salaries for similar roles in the St. Louis area to get a more accurate understanding of the potential salary for this position.

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.