Are you passionate about leveraging technology to drive business success? Do you have experience with Salesforce and a knack for analyzing data to identify opportunities for improvement? If so, Cigna is seeking a talented and driven individual to join our team as a Salesforce Product Analyst. In this role, you will have the opportunity to work with cross-functional teams to enhance our Salesforce products and optimize our processes. Join us in our mission to improve the health and well-being of our customers by bringing your expertise and enthusiasm to the table.
- Collaborate with cross-functional teams to identify business needs and opportunities for improvement in Salesforce products.
- Utilize analytical skills to gather, analyze, and interpret data from various sources to inform decision-making.
- Conduct research and stay up-to-date on industry trends and best practices related to Salesforce products.
- Develop and maintain a deep understanding of Cigna's business processes and how they align with Salesforce functionality.
- Partner with business stakeholders to gather requirements and translate them into technical specifications for Salesforce enhancements.
- Create and maintain documentation for Salesforce products, including user guides, training materials, and process documentation.
- Test and validate new or enhanced Salesforce functionality to ensure it meets business requirements.
- Troubleshoot and resolve issues related to Salesforce products, working closely with technical teams as needed.
- Act as a subject matter expert for Salesforce products, providing guidance and support to end users.
- Continuously monitor and assess the performance of Salesforce products, making recommendations for improvements as needed.
- Stay current on Salesforce updates and releases, identifying opportunities to leverage new features and functionality to drive business success.
Bachelor's Degree In Business Administration, Computer Science, Or Related Field.
Minimum Of 3 Years Experience Working With Salesforce, Preferably In A Product Analyst Role.
Strong Understanding Of Salesforce Platform, Including Apex, Visualforce, And Lightning Components.
Experience With Agile Methodology And Project Management.
Excellent Analytical And Problem-Solving Skills, With The Ability To Translate Business Needs Into Technical Requirements.
Process Improvement
Project Management
Data Analysis
Product knowledge
Customer Support
Sales forecasting
Data migration
Report generation
Salesforce configuration
System integration
User Training
Business Requirements
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Salesforce Product Analyst in St. Louis, MO, USA is approximately $60,000-$90,000 per year. This can vary depending on the specific company, experience level, and additional skills and certifications.
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Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.
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