Cigna

Platform Efficiency & Delivery Initiatives Manager

Cigna

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Cigna, a global health service company dedicated to helping people improve their health, well-being, and sense of security. We are currently seeking a highly motivated and results-driven Platform Efficiency & Delivery Initiatives Manager to join our dynamic team. In this role, you will be responsible for driving efficiency and delivery initiatives across our various platforms to ensure seamless operations and exceptional customer experience. We are looking for a passionate individual with a strong background in project management, technology, and process improvement to lead our efforts in optimizing our platform operations. If you are a self-starter with a keen eye for detail and a passion for driving efficiency, we encourage you to apply for this exciting opportunity.

  1. Develop and implement strategies to drive efficiency and improve delivery across all platforms.
  2. Collaborate with cross-functional teams to identify areas of improvement and implement process enhancements.
  3. Monitor and analyze platform performance data to identify trends and areas for improvement.
  4. Lead project teams in implementing new processes and technologies to optimize platform operations.
  5. Conduct regular audits to ensure compliance with company standards and identify potential areas for improvement.
  6. Communicate and present findings and recommendations to senior management and stakeholders.
  7. Continuously monitor industry trends and best practices to identify opportunities for innovation and improvement.
  8. Provide guidance and support to team members to ensure successful implementation of initiatives.
  9. Foster a culture of continuous improvement and innovation within the platform team.
  10. Collaborate with external vendors and partners to ensure seamless integration and efficient delivery of services.
  11. Develop and maintain project plans, timelines, and budgets for all platform efficiency and delivery initiatives.
  12. Monitor and report on the progress of initiatives, identifying and addressing any potential roadblocks.
  13. Ensure all platform operations are in compliance with regulatory requirements and company policies.
  14. Stay updated on industry regulations and compliance standards to ensure platforms are up-to-date and compliant.
  15. Foster a positive and collaborative work environment within the platform team and across the organization.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Business, Computer Science, Or Related Field

  • Minimum Of 5 Years Of Experience In Project Management Or Delivery Management Role

  • Strong Understanding Of Platform Efficiency And Delivery Processes And Methodologies

  • Experience Working With Cross-Functional Teams And Managing Multiple Projects Simultaneously

  • Knowledge Of Healthcare Industry And Familiarity With Cigna's Products And Services

Required Skills
  • Risk Management

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Data Analysis

  • Communication

  • Budget management

  • Team Leadership

  • Stakeholder management

  • Resource allocation

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Platform Efficiency & Delivery Initiatives Manager is between $80,000-$120,000 per year. Salaries may vary depending on the specific company, location, and level of experience.

Additional Information
Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 15th, 2025
Apply BeforeJune 9th, 2026
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About Cigna

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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