Cigna

Operations Technician Analyst

Cigna
11200 Lakeline Blvd, Austin, TX 78717, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Provides advanced professional input to complex IT Support assignments/projects. Utilizing independent judgment and discretion, designs, develops, tests, debugs and implements moderately complex operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Makes moderately complex modifications to existing software to fit specialized needs and configurations, and maintains program libraries and technical documentation. Assists in planning, scheduling and implementation. Initiates corrective action to stay on schedule. Supports and provides direction to more junior professionals. Works autonomously, only requiring “expert” level technical support from others.

Where is this job?
This job is located at 11200 Lakeline Blvd, Austin, TX 78717, USA
Job Qualifications

  • Knowledge of ESP, CA7, IWS

  • Strong ability to build partnerships with staffs and leadership at all organizational levels

  • 3 – 5 years of IT Mainframe Operations experience

  • Ability to communicate and coordinate tool upgrades

  • Familiarity with Health Care or PBM industry helpful

Required Skills

  • Python

  • MS Word

  • ServiceNow

  • Time Management Skills

  • MS Excel skills

  • MS PowerPoint Skills

  • Documentation processes

  • Strong customer service focus

Soft Skills

  • Driven and self-motivated

  • Adaptability

  • Problem-solving and resourcefulness

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Operations Technician Analyst in 11200 Lakeline Blvd, Austin, TX 78717, USA is usually between $48,288 and $97,621 per year. This range can depend on a variety of factors, including the company, the individual's experience and qualifications, the industry, and the local job market.

Additional Information
Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2022
Apply BeforeMay 22nd, 2025
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About Cigna

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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