Operations Senior Supervisor, Fulfillment
Are you a seasoned leader with a passion for driving operational excellence? Do you thrive in a fast-paced and dynamic environment? If so, Cigna has an exciting opportunity for you as an Operations Senior Supervisor for our Fulfillment team. In this role, you will be responsible for overseeing the day-to-day operations of our fulfillment processes and leading a team to ensure timely and accurate delivery of products and services to our customers. We are looking for a results-driven individual with strong leadership skills and a proven track record of success in managing complex operations. If this sounds like you, we encourage you to apply and join our team of dedicated professionals at Cigna.
- Lead and manage the day-to-day operations of the fulfillment team to ensure timely and accurate delivery of products and services to customers.
- Develop and implement operational strategies to drive efficiency, productivity, and quality within the fulfillment processes.
- Monitor and analyze key performance indicators to identify areas for improvement and take corrective actions as needed.
- Coach, mentor, and develop team members to achieve their full potential and foster a culture of continuous learning and growth.
- Collaborate with cross-functional teams to streamline processes and resolve any operational issues.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Develop and maintain strong relationships with internal and external stakeholders to drive operational excellence.
- Conduct regular performance reviews and provide feedback to team members to enhance performance and address any performance issues.
- Stay updated on industry trends and best practices to continuously improve operational processes.
- Drive a culture of accountability, ownership, and results-orientation within the fulfillment team.
Extensive Experience In Warehouse Operations: The Ideal Candidate Should Have A Minimum Of 5 Years Of Experience In Warehouse Operations, With A Strong Understanding Of Order Fulfillment Processes And Inventory Management.
Leadership And Team Management Skills: As A Senior Supervisor, The Candidate Must Possess Excellent Leadership Skills And Be Able To Effectively Manage A Team Of Fulfillment Associates To Ensure Maximum Efficiency And Productivity.
Strong Analytical And Problem-Solving Skills: The Operations Senior Supervisor Must Have The Ability To Analyze Data And Identify Areas For Improvement In The Fulfillment Process. They Should Also Be Able To Proactively Solve Any Issues That May Arise.
Knowledge Of Fulfillment Systems And Technology: The Candidate Should Have A Thorough Understanding Of Fulfillment Systems And Technology, Including Warehouse Management Systems And Order Processing Software.
Excellent Communication And Interpersonal Skills: As A Senior Supervisor, The Candidate Will Be Responsible For Communicating With Various Levels Of Management, As Well As Working Closely With Cross-Functional Teams. Strong Communication And Interpersonal Skills Are Essential For This Role.
Quality Assurance
Process Improvement
Project Management
Data Analysis
Supply Chain Management
Team Management
Inventory Control
customer service
Resource allocation
Budget
performance tracking
Logistics Planning
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Operations Senior Supervisor, Fulfillment in St. Louis, MO, USA is $67,000-$90,000 per year. This can vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.
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Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.
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