Cigna

Front End Pharmacy Assistant

Cigna
Mississauga, ON, Canada
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about healthcare and looking for a rewarding career opportunity? Cigna is seeking a Front End Pharmacy Assistant to join our team. In this role, you will have the opportunity to make a difference in the lives of our customers by providing exceptional customer service and support at the front end of our pharmacy operations. We are looking for individuals who are detail-oriented, organized, and have a strong desire to help others. If you have a background in pharmacy or healthcare, excellent communication skills, and a positive attitude, we want to hear from you!

  1. Provide exceptional customer service at the front end of our pharmacy operations.
  2. Assist customers with inquiries, concerns, and prescription refills.
  3. Ensure accurate and timely processing of prescriptions.
  4. Maintain a clean and organized front-end area.
  5. Handle cash transactions and reconcile daily sales.
  6. Assist in inventory management and stocking of front-end products.
  7. Collaborate with the pharmacy team to ensure efficient workflow.
  8. Communicate effectively with customers, healthcare providers, and fellow team members.
  9. Adhere to all company policies and procedures, as well as state and federal regulations.
  10. Continuously strive to improve customer experience and identify areas for process improvement.
  11. Maintain confidentiality of customer information and comply with HIPAA regulations.
  12. Participate in ongoing training and development programs.
  13. Demonstrate a positive attitude and promote a professional image for the company.
  14. Prioritize and manage multiple tasks effectively in a fast-paced environment.
  15. Maintain a strong understanding of Cigna's products, services, and values.
  16. Collaborate with other departments to ensure a seamless customer experience.
  17. Uphold the company's standards for ethical and responsible behavior.
  18. Continuously stay updated on industry trends and advancements in healthcare.
  19. Contribute to a positive and supportive team culture.
  20. Perform other duties as assigned by management.
Where is this job?
This job is located at Mississauga, ON, Canada
Job Qualifications

  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Front End Pharmacy Assistant Job At Cigna Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Understanding Of Key Concepts.

  • Knowledge Of Pharmacy Operations: A Qualified Candidate Should Have A Strong Understanding Of Pharmacy Operations, Including Dispensing, Inventory Management, And Customer Service. This Knowledge Is Crucial For Efficient And Accurate Front-End Operations.

  • Excellent Communication Skills: As A Front-End Pharmacy Assistant, The Candidate Will Be Interacting With Patients, Healthcare Professionals, And Other Team Members On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential For This Role.

  • Attention To Detail: A Key Aspect Of This Role Is Accurately Inputting And Managing Patient Information And Medication Orders. A Qualified Candidate Should Have A Keen Attention To Detail To Ensure The Safety And Well-Being Of Patients.

  • Computer Proficiency: In Today's Digital Age, Proficiency In Using Computer Software And Technology Is A Must-Have For Any Job. A Front-End Pharmacy Assistant Should Have A Good Understanding Of Computer Systems And Be Able To Navigate Different Software Programs With Ease.

Required Skills

  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Insurance Verification

  • Medical

  • Prescription Processing

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Front End Pharmacy Assistant in Mississauga, ON, Canada is between $35,000 to $45,000 per year. This may vary depending on the specific job duties, experience, and education of the individual. Additionally, factors such as the size and type of pharmacy, location, and demand for the role may also impact the salary range. It is important to note that salaries may also include bonuses, benefits, and other forms of compensation.

Additional Information
Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2025
Apply BeforeMay 29th, 2025
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About Cigna

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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