Enterprise Account Coordinator

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have experience in account management? If so, we have an exciting opportunity for you to join our team as an Enterprise Account Coordinator at Cigna. In this role, you will be responsible for managing and coordinating the needs of our enterprise level clients, ensuring their satisfaction and retention. We are looking for a self-motivated and driven individual who can effectively communicate and build relationships with key stakeholders. If this sounds like you, read on for the required qualifications and how to apply.

1. Manage and coordinate the needs of enterprise level clients, ensuring their satisfaction and retention.
2. Communicate effectively and build strong relationships with key stakeholders.
3. Provide exceptional customer service by promptly addressing client inquiries and concerns.
4. Maintain a high level of organization and attention to detail in all tasks and interactions.
5. Monitor and track client accounts, ensuring timely and accurate delivery of services.
6. Collaborate with internal teams to develop and implement strategies for client success and growth.
7. Identify and address any potential issues or challenges that may arise with clients.
8. Proactively anticipate and fulfill client needs and expectations.
9. Stay up-to-date with industry trends and developments to provide valuable insights and recommendations to clients.
10. Prioritize and manage multiple tasks and projects in a fast-paced environment.
11. Maintain accurate and up-to-date records and documentation related to client accounts.
12. Continuously seek opportunities for process improvements and efficiency within the account management process.
13. Attend and actively participate in team meetings and training sessions.
14. Meet and exceed performance metrics and targets set by the company.
15. Adhere to company policies, procedures, and standards at all times.

According to JobzMall, the average salary range for a Enterprise Account Coordinator in Philadelphia, PA, USA is between $50,000 to $70,000 per year. However, this can vary depending on factors such as the size of the company, the candidate's level of experience and skills, and the specific responsibilities of the role.

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.