24/7 Clinical Navigation and Support Care Manager

At Cigna, we believe in providing our customers with the highest level of support and care, around the clock. That's why we are seeking a dedicated and compassionate Clinical Navigation and Support Care Manager to join our team. As a key member of our healthcare management department, you will play a crucial role in ensuring our members receive the best possible care and support. This position requires a strong understanding of clinical navigation and support services, as well as the ability to provide exceptional customer service. If you are a driven individual with a passion for helping others and meet the required qualifications, we invite you to apply for this exciting opportunity.

1. Provide clinical navigation and support services to Cigna customers, ensuring they receive the highest level of care and support.
2. Serve as a key member of the healthcare management department, working collaboratively with other team members to achieve departmental goals and objectives.
3. Utilize knowledge and understanding of clinical navigation to assist customers in navigating the healthcare system and accessing necessary resources.
4. Engage with customers in a compassionate and empathetic manner, actively listening to their needs and concerns.
5. Maintain a thorough understanding of Cigna's policies and procedures, ensuring compliance and adherence to company standards.
6. Collaborate with healthcare providers and other stakeholders to coordinate care and services for customers.
7. Act as a liaison between customers and healthcare providers, advocating for the best possible care and support.
8. Utilize strong customer service skills to build and maintain positive relationships with customers and address any issues or concerns in a timely and effective manner.
9. Stay current on industry trends and developments in clinical navigation and support services, incorporating new strategies and techniques into daily responsibilities.
10. Adhere to all confidentiality and privacy policies and regulations, maintaining the security of sensitive information at all times.

According to JobzMall, the average salary range for a 24/7 Clinical Navigation and Support Care Manager is between $60,000 and $90,000 per year. However, this can vary depending on factors such as location, experience, and employer. Some may make less than $60,000 per year, while others may make over $90,000 per year. It is important to research the specific job market and company to get a more accurate salary range.

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.