Chipotle Mexican Grill

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about leading a team and providing an exceptional customer experience? Do you have a strong work ethic and a desire to grow within a dynamic and fast-paced company? If so, we have an exciting opportunity for you as a Shift Leader at Chipotle Mexican Grill.As a Shift Leader, you will play a crucial role in ensuring the success of our restaurant by overseeing and guiding our team members during your shifts. You will be responsible for upholding our standards of food quality, cleanliness, and customer service while also assisting with administrative tasks and training new team members.To excel in this role, you must possess excellent leadership skills, a positive attitude, and the ability to multitask effectively. Previous experience in a supervisory role and a deep understanding of Chipotle's values and mission are also required.If you are ready to take your career to the next level and make a difference in a company that values its employees and promotes a culture of growth and development, then we encourage you to apply for the Shift Leader position at Chipotle Mexican Grill.

  1. Provide leadership and direction to a team of employees during assigned shifts.
  2. Ensure all team members are following company policies and procedures.
  3. Maintain a high level of customer service, ensuring all guests have an exceptional dining experience.
  4. Train and develop new team members, ensuring they are knowledgeable about company standards and procedures.
  5. Monitor and maintain food quality and cleanliness standards.
  6. Handle and resolve any customer or employee issues that may arise during the shift.
  7. Assist with administrative tasks such as scheduling, inventory management, and cash handling.
  8. Communicate effectively with other shift leaders and management to ensure smooth operations.
  9. Lead by example, demonstrating a strong work ethic and positive attitude.
  10. Uphold and promote company values and mission.
  11. Continuously strive to improve and enhance the overall performance of the restaurant.
  12. Ensure all safety and sanitation standards are being met.
  13. Delegate tasks and responsibilities to team members, ensuring efficiency and productivity.
  14. Act as a role model for team members, promoting a positive and collaborative work environment.
  15. Take on additional responsibilities and tasks as needed to support the success of the restaurant.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Previous Experience In A Leadership Role: Shift Leaders At Chipotle Must Have Prior Experience In A Leadership Position, Preferably In The Fast Food Or Restaurant Industry. This Includes Experience In Managing A Team, Delegating Tasks, And Providing Direction And Support To Employees.

  • Strong Communication Skills: As A Shift Leader, Effective Communication Is Essential In Ensuring The Smooth Running Of The Restaurant. This Includes Communicating With Team Members, Customers, And Management, As Well As Actively Listening And Providing Feedback.

  • Knowledge Of Food Safety And Sanitation: Chipotle Takes Food Safety And Cleanliness Very Seriously, And Shift Leaders Must Have A Thorough Understanding Of These Practices. This Includes Knowledge Of Proper Food Handling, Storage, And Preparation, As Well As Maintaining A Clean And Sanitary Work Environment.

  • Ability To Multitask And Work In A Fast-Paced Environment: The Role Of Shift Leader At Chipotle Can Be Demanding, As It Involves Managing Multiple Tasks And Responsibilities, Often Under Pressure. Candidates Must Be Able To Work Efficiently And Effectively In A Fast-Paced Environment While Maintaining A Strong Attention To Detail.

  • Customer Service Oriented: At Chipotle, Providing Exceptional Customer Service Is A Top Priority. Shift Leaders Must Have A Friendly And Customer-Focused Attitude, With The Ability To Handle And Resolve Any Customer Issues Or Complaints That May Arise. This Includes Ensuring That All Customers Are Satisfied With Their Experience And Maintaining A Positive And Welcoming Atmosphere In The Restaurant.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Problem Solving

  • Organizational Skills

  • Leadership

  • Conflict Resolution

  • customer service

  • Decision Making

  • Cash Handling

  • Food safety

  • Teamwork

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Leader in Houston, TX, USA is $13 - $16 per hour. This range can vary depending on factors such as experience, location, and the specific company. Some companies may also offer additional benefits and bonuses to their Shift Leaders.

Additional Information
Chipotle Mexican Grill is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeOctober 17th, 2025
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About Chipotle Mexican Grill

Chipotle Mexican Grill, Inc. is an American chain of fast casual restaurants in the United States, United Kingdom, Canada, Germany, and France, specializing in tacos and Mission-style burritos.

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