Children's Hospital of Wisconsin

Patient Experience Representative

Children's Hospital of Wisconsin

Milwaukee, WI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We're looking for an enthusiastic, compassionate Patient Experience Representative to join the Children's Hospital of Wisconsin team! This position is a great opportunity for a customer service-oriented individual to be part of an amazing team that delivers excellent patient care and services. The Patient Experience Representative is responsible for providing exceptional customer service to patients, families, and visitors, as well as resolving patient issues in a timely manner.To be considered for the position, applicants must have excellent customer service, communication, and problem-solving skills. A high school diploma or equivalent is required, and prior experience in a customer service role is preferred. The ideal candidate will have an outgoing personality and the ability to maintain a positive attitude in a fast-paced environment. If you are passionate about delivering exceptional customer service and creating a positive experience for patients and families, we want to hear from you!

Where is this job?
This job is located at Milwaukee, WI, USA
Job Qualifications
  • Interpersonal Skills

  • Computer Literacy

  • Communication Skills

  • Professionalism

  • Problem-Solving Skills

  • Customer Service Experience

  • Multi-Tasking Ability

  • Experience With Medical Terminology

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • Compassion

  • customer service

  • Teamwork

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Experience Representative in Milwaukee, WI, USA is $30,000 to $48,000 per year. This salary range can vary depending on the level of experience and education of the position holder.

Additional Information
Children's Hospital of Wisconsin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 19th, 2023
Apply BeforeJune 9th, 2026
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About Children's Hospital of Wisconsin

We are the region's only independent health care system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best.

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