Specialist - Patient Financial Services Collections

The Children's Hospital of Philadelphia is seeking a hardworking and experienced Specialist - Patient Financial Services Collections to join our Financial Services team. In this role, you will be responsible for the timely and accurate collection of outstanding accounts receivable. We are looking for a motivated individual who is able to work independently and effectively manage a high-volume workload. The successful candidate for this position must possess excellent customer service skills, the ability to problem solve, and a strong attention to detail. In addition, the ideal candidate should have a minimum of 2 years of collections experience in a healthcare setting and experience with electronic medical record systems. We are looking for an individual who is enthusiastic and committed to providing excellent customer service to our patients and their families. If you are passionate about healthcare finance and have the requisite qualifications, we would love to hear from you.

Responsibilities:

• Ensure timely and accurate collection of outstanding accounts receivable.
• Provide excellent customer service to patients and their families.
• Utilize electronic medical record systems to manage accounts receivable.
• Manage a high-volume workload independently.
• Problem solve and utilize excellent attention to detail.
• Develop and maintain positive relationships with patients and staff.
• Maintain accurate records of all accounts receivable.
• Follow all applicable laws and regulations related to collections.
• Monitor accounts receivable for accuracy and completeness.
• Resolve any discrepancies or disputes as needed.

According to JobzMall, the average salary range for a Specialist - Patient Financial Services Collections in Philadelphia, PA, USA is between $40,000 and $60,000 per year, depending on experience and qualifications. This salary range can vary depending on the employer and location. The job typically includes working with patients to ensure prompt payment of medical bills and other related accounts. The duties may include contacting patients, processing payments, negotiating payment plans, and resolving disputes. Additionally, a Specialist - Patient Financial Services Collections may be responsible for monitoring accounts and working with insurance companies to ensure proper reimbursement.

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.