Patient Services Representative - Doylestown

Are you passionate about providing exceptional care and support to patients and their families? Do you thrive in a fast-paced and dynamic environment? Look no further! Children's Hospital of Philadelphia is seeking a highly motivated and compassionate individual to join our team as a Patient Services Representative in Doylestown. As a Patient Services Representative, you will play a crucial role in ensuring that our patients and their families have a positive and comfortable experience during their time with us. We are looking for someone with excellent communication skills, a strong attention to detail, and a genuine desire to make a difference in the lives of others. If this sounds like you, we encourage you to apply!

1. Provide exceptional customer service to patients and their families, ensuring their needs are met in a timely and compassionate manner.
2. Maintain a welcoming and friendly atmosphere in the hospital, making patients and their families feel comfortable and at ease.
3. Communicate effectively with patients and their families, providing clear and accurate information about their care and any necessary resources.
4. Coordinate and schedule appointments for patients, ensuring efficient and effective use of hospital resources.
5. Collect and update patient information, ensuring accuracy and confidentiality.
6. Handle billing and insurance inquiries, and assist patients with completing necessary paperwork.
7. Collaborate with healthcare providers and other hospital staff to ensure seamless care for patients.
8. Respond to and resolve patient complaints or concerns, escalating when necessary.
9. Maintain a clean and organized work environment, including patient waiting areas.
10. Attend and participate in team meetings and training sessions to stay updated on hospital policies and procedures.
11. Continuously strive to improve the patient experience and provide feedback to management on potential improvements.
12. Adhere to all hospital and industry regulations and standards, including HIPAA and patient privacy laws.

According to JobzMall, the average salary range for a Patient Services Representative - Doylestown in Doylestown, PA 18901, USA is $32,000-$45,000 per year. However, this can vary depending on factors such as experience, education level, and specific job responsibilities. Some patient services representatives in this location may earn more or less than this range. It is best to research and compare salaries for this role in your specific area to get a more accurate understanding of the potential salary range.

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.