Patient Financial Services Representative

Are you a detail-oriented and customer service-focused individual with a passion for healthcare? The Children's Hospital of Philadelphia (CHOP) seeks an experienced Patient Financial Services Representative to join our growing Revenue Cycle team. As a Patient Financial Services Representative, you will have the opportunity to contribute to CHOP's mission of delivering high-quality healthcare to children and families. You will be responsible for ensuring accurate and timely processing of payments, patient accounts, and billing records. To excel in this role, you must have strong data entry skills, a customer service-oriented attitude, and a passion for helping others. If this sounds like you, we want to hear from you!

Responsibilities:

1. Process payments, patient accounts, and billing records in a timely and accurate manner.
2. Provide exceptional customer service to patients and families.
3. Maintain current and accurate patient billing records.
4. Utilize strong data entry skills to ensure accuracy of patient information.
5. Remain up-to-date on all relevant policies and procedures.
6. Respond to inquiries from patients and families in a timely and professional manner.
7. Assist with other tasks as needed, such as preparing reports and filing documents.
8. Work collaboratively with other departments to ensure a positive patient experience.

According to JobzMall, the average salary range for a Patient Financial Services Representative in Philadelphia, PA, USA is $35,000- $50,000 per year.

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.